Tread lightly, ye who enter here...
Operations Associate (Former Employee) – Wichita, KS – June 13, 2018
Your work experience at Guitar Center will vary greatly depending on which location you're at, as well as the management at that particular branch.
When I first started, it was a great place to work! I was trained well and given opportunity to advance very quickly, and was compensated well for my continued growth and achievement. I felt like my managers supported me and provided what I needed to do my job with excellence.
I was promoted after less than a year, then promoted again, and I felt my work was valued and appreciated.
Then, after 2 or 3 years, the tide seemed to change. My work load continued to increase, my hours continued to be cut, and the resources I needed to do my job and fulfill expectations with excellence were no longer provided to me. Respect from my managers seemed to dissolve, as expectations became more unreasonable and arbitrary.
I continued to work hard, focused on doing the best with what I was given, but after over 5 years with Guitar Center, I was dismissed with no notice, and no explanation.
Unfortunately, Guitar Center is a large retail organization that is struggling greatly to catch up and keep up in a modern retail environment that is changing dramatically due to the growth of online retail, and the pressure is felt all the way down through the ranks. Unless things change significantly at an organizational and leadership level, Guitar Center may not be around much longer.
Getting to work around music and musicians
Very little flexibility, extremely high expectations, fickle management.