H&M Employee Reviews

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3.0
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production consists of making sales meet, always busy,
Part Time Sales Associate (Former Employee) –  Manhattan, NYNovember 16, 2018
your typical day consist of making sales meet goal or above, always something to do to stay busy, staff are diverse and excellent to learn from and get along. learn different social skills and retail skills as well and learn how to decor or take initiative. depending on your position you are either given half an hour break or an hour if full time. over fun place to work but very hard to grow within the company.
Pros
discounts on in-store items and other locations of same organization
Cons
short break, health care coverage only provided if full time
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4.0
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good
Sales Adviser (Former Employee) –  Philadelphia, PANovember 15, 2018
Fun job, great coworkers and customers. Given freedom and trust. but you'll never move up in the company (at least not in the Philadelphia district). lots of inconsistency with management.
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4.0
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Relaxed workplace
Sales Associate (Current Employee) –  Oklahoma City, OKNovember 15, 2018
A normal day working at H&M was rather slow, but that gave opportunities to improve on the store itself. We could clean areas that the cleaning staff missed or overlooked, refold tables and size the merchandise on them, even mover merchandise from one shop to another to make room for upcoming moves on the sales floor. The coworkers were always nice and ready to help at a moments notice. The best part of working with H&M was definitely the feeling as if you were accepted by everyone.
Pros
Flexible scheduling
Cons
Lax management
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4.0
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Top pick for retail employer
Store Manager (Current Employee) –  Beavercreek, OHNovember 13, 2018
The benefits are outstanding. I have yet to find another employer than can compare. The hourly wage is also great compared to other retail companies. With that, there are high expectations with job performance. Fast pace and high workload is not unusual.
Pros
Benefits
Cons
High expectionas that are hard to deliver
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3.0
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Decent work Life
Store Manager (Former Employee) –  Westbrook, CTNovember 12, 2018
Needs improvement in leadership. Lack of quality of life sometimes. Very task heavy. Seeking other districts then ny is something I recommend . Great place to work but they need to commit more to the leaders in the building.
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1.0
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Great illusion but terrible company
Manager (Former Employee) –  Burlington, NJNovember 11, 2018
When I 1st started at H&M I was so excited about the values they had and the people I met. But over time I realized all the inefficiencies as well as the phoniness of the people. They talk about the values but they are busy using favoritism and internal power to get what they want and promote who they want. Management regularly ignores major internal issues like lack of training, promoting unqualified employees, discrimination as well as safety all to get their numbers and make the powerful look good. In the end, it’s a big mess and a wonder how they continue to do business.
Pros
Discounts, benefits
Cons
nepotism, unsafe and unpleasant work environment, -poor management
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3.0
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fun place to work ,Job culture,product knowledge,Training workshop
Department Manager (Former Employee) –  Valley Stream, NYNovember 10, 2018
1.Drives sales ,Improved performance,inspire team 2.improved on Time management 3. teach,explain,clarifiy,tell,guide,direct,encourage,support,empower,delegate,entrust,observe 4.fun and knowledge workshop 5.no team work 6.making goal,changing the challedge and the holidays
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3.0
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Enjoyable place to work but....
Sales Advisor (Current Employee) –  New YorkNovember 9, 2018
Enjoyable place to work because of the people you work with but management doesn’t seem to care that you have other things in your life besides H&M, the wage isn’t too fair and part time employees aren’t recognized as they should be. In larger locations, there’s no room for advancement so you become, in a way, stagnant in your position with little to no possible way of advancement.
Pros
Employee discounts
Cons
Management, scheduling, wage
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5.0
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Outstanding Community
Sales Associate/Customer Service (Current Employee) –  Fort Worth, TXNovember 7, 2018
H&M really makes you feel safe and comfortable in the work setting. Everyone is respectful and understandable especially the supervisors/managers. H&M is a great company to grow with.
Pros
breaks, community, work ethics
Cons
hours
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3.0
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Follow the Values
Sales Advisor (Current Employee) –  United StatesNovember 7, 2018
H&M has a guideline set for its operating standards, the values. H&M needs to remember these values and what they are supposed to stand for. It seems like they're always forgetting.
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5.0
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Productive and fun
Merchandised designer women's and men's wear (Former Employee) –  Atlanta, GANovember 7, 2018
It was a fun job as a teen, I would suggest it for more young people they would truly Learn work ethic from this job. And how to deal with all kinds of people and personality’s
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4.0
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Was overall a great place to work
Visual Merchandiser (Former Employee) –  Freehold, NJNovember 6, 2018
The company is one this best retail companies i’ve Ever worked for. It was competitive and tough, but with that being said made me work stronger, learn more, and over all want to do more.
Pros
Benefits hands down
Cons
The late policy is not right
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5.0
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Was great working with then
Stocking , cashier , sales associate (Former Employee) –  Gwynn Oak, MDNovember 6, 2018
Great job , I can't complain , pays very well ! Consistantly busy ! As long as your at your job to work and focus on you you'll always have a awesome day !
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3.0
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Fast past enviornment with great benefits
Department Manager (Current Employee) –  Raleigh, NCNovember 5, 2018
H&M was a great company to start off in a high past retail company. I love the benefits, quick fashion and love meeting new people. The only downfall was if you relocated to certain districts hoping to get promoted and advance to the next position you might just be short of luck. I say this because a lot of the people that got promoted was friends of friends. Other then the promotions and lack of growth H&M is a great company to work for if you land in the right district.
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5.0
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Productive and comfortable
Sales Advisor (Former Employee) –  Freehold, NJNovember 5, 2018
A typical day at work would be clocking into work seeing what are the tasks that need to be completed, then get right to work. Not only completing tasks, having great customer service.
Pros
Culture, Very open and free, feels like your working with family, but also happy accomplishing tasks
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5.0
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good for students.
Sales Associate (Former Employee) –  Boise, IDNovember 3, 2018
I liked working here. It was very laid back and coworkers were easy to get along with. My managers were also very friendly and always made sure that I was taken care of.
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3.0
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Productive and fun work place.
Sales Associate (Current Employee) –  Oxon Hill, MDNovember 2, 2018
There are a lot of things that can be worked on but it’s not bad. The managers could be more hands on, as well as the store manager. Lunch timing, and care for the employees not just customers.
Cons
Short breaks
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4.0
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Overall a great way to learn retail business.
Store Visual Manager (Former Employee) –  Miami, FLNovember 1, 2018
H&M is a great company to learn about fast fashion,retail management,and how to start a business. I start with the company back in November of 2018. Although retail has change since then H&M has definitely thought me a lot of how retail businesses are ran and most importantly how to manage a multi million dollar stores.
Pros
The company is ran as a cultural business.
Cons
The development process is very controversial.
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4.0
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Productive workplace
Cashier/Customer Service (Former Employee) –  Wilkes-Barre, PAOctober 31, 2018
H&M was a place you could work at and be totally comfortable. You enjoyed working not only because of the people, but because you just loved your job.
Pros
Free lunches, breaks
Cons
Lack of help from managers
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4.0
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Flexibility!
Sales Advisor/Visual Support (Current Employee) –  New York, NYOctober 30, 2018
As a college student, H&M is very flexible towards my schedule. I am able to create my own schedule as well as pick up shifts when it is convenient for myself. The flexibility is great for someone that may be in school, working another job, or has other obligations.
Pros
Employee Discounts, Paid Birthday, Paid Vacation and Sick Hours.
Cons
Growth process is slow and technology within the store is behind the current times.
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Overall rating

3.8
Based on 5,233 reviews
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3.6Work/Life Balance
3.6Compensation/Benefits
3.5Job Security/Advancement
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3.0Personal Development

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3.2Family Support

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