H&R Block Employee Reviews

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5.0
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Good workspace
Tax Associate (Former Employee) –  Bothell, WAJuly 19, 2018
Its a good learning experience besides your work. Different customers face to face conversations and lot to learn about how to plan your own future financial conditions
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4.0
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Poca enseñaza
Servicio al cliente (Former Employee) –  Ponce, PRJuly 19, 2018
Buen ambiente buenos compañeros falta más enseñanza
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4.0
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fun place to work
Receptionist (Former Employee) –  Laredo, TXJuly 18, 2018
answering phone calls and setting up appointments
making sure all clients would get a good welcoming and the office , and checking to see if everything was ok at the waiting area .
Pros
meeting were fun
Cons
no health insurance
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5.0
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Like a Family
Tax Specialist (Current Employee) –  Atlanta, GAJuly 18, 2018
I have worked with H & R Block for 3 years. It has been like working with family. Everyone is so helpful and very willing to help with advancement. My co workers were often more in tune to my abilities and knew exactly when to push. I really enjoy working with my family.
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5.0
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Seasonal
Tax Associate (Current Employee) –  Fort Collins, COJuly 18, 2018
Great opportunities at this company. Seasonal tax job. Great experience. Always opportunity to make more or move up in the company. Every year tax associates have to take a continuing education class
Pros
management is great
Cons
seasonal
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4.0
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Not bad
Tax Professional (Former Employee) –  Columbus, GAJuly 18, 2018
Working with HR Block wasn't too bad, the hours were based on what you could work and you were given clients that fit your tax professional specifications.
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5.0
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Great Place
Customer Service Representative (Former Employee) –  Grand Prairie, TXJuly 18, 2018
Enjoyed working there. Will probably work there again in the fall. The job is only seasonal. Everyone is nice & helpful. If you want more than 40 hours a week they will give it to you.
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4.0
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Fast paced productive
Office Manager (Current Employee) –  Grafton, WIJuly 17, 2018
A typical day at work keeps one involved with clients and tax preparation with little time to spare. Professionals are very knowledgeable and helpful.

The hardest part of the job is to accommodate clients who walk in without an appointment and want questions answered at a time when you are already interacting with another client.

The most enjoyable part of the job is seeing the smile on a clients face when the taxes are completed and the client is comfortable with both the results and the service.
Pros
Cooperative and educated staff
Cons
scheduling can be difficult as tax prep time varies
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4.0
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Flexible Hours
Tax Preparer /Client Service Leader (Former Employee) –  San Diego, CAJuly 17, 2018
I liked working at H&R Block, Your co-workers become part of your family. The company offers developmental training for tax pros every year so they can keep improving their tax knowledge. They renew your license every year and they also pay for your bond. But the pay is minimum wage and you don't get paid commissions until your second season of work is complete. It can be very competitive among employees who receive commissions, and this can create major animosity in the office. They promote from within if you would like to be an office leader, or operations administrator but they won't consider employees for any other position. The pay also goes with the position but even in the managerial position the pay is not equal.
If you have a good office and team, you have a possibility of making bonus and that can be very lucrative, but the bonus only applies to good offices for the most part. It also depends on your district manager and the area where they assign you.
Pros
Flexible hours-
Cons
No room for promotions, pay
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5.0
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Productive and informative about taxes and other services offered.
Receptiinist (Former Employee) –  Pontiac MichiganJuly 17, 2018
Very pleasant place to work non stressful. A nice diverse environment. Trading was very in-depth.Thats pretty much all I can think of would always go back very qwelcoming staff.
Pros
Customers can be mean and very impatient.
Cons
Good accounting experience and customer service
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5.0
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Great Company
Tax Preparer (Current Employee) –  Luverne, ALJuly 17, 2018
H&R Block is a great company to work for. You are given all the training that you need to make you successful in preparing taxes. You also are always learning.
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4.0
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Good work environment
Tax Professional (Former Employee) –  Utah County, UTJuly 17, 2018
Friendly people and good work environment, however could be stressful during the tax season because of poor organization, bad scheduling, and long working hours (sometimes 60 hour per week at a busy location)
Pros
Growth and new challenges every day, good co workers and room to advance (certifications)
Cons
usually only can be seasonal, stressful if interact with unhappy clients
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3.0
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Nice company
Receptionist (Former Employee) –  Nashville, TNJuly 17, 2018
Need to raise the pay and offer more hours for C.S.P's. I enjoyed the people at my particular office. The higher ups have no people skills and they could care less about the people who work for the company.
Pros
I really liked the people i worked with
Cons
Pay
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5.0
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Positive work place
Tax Advisor II/Office Manager (Former Employee) –  Aurora, COJuly 17, 2018
Greeting customers, asking tax questions, preparing tax forms, processing checks, weekly meetings, management knowledge, management was organized and consistent, diversified culture, keeping the customers happy, meeting new people.
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3.0
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Non full time
CSP Receptionist (Former Employee) –  Yakima, WAJuly 17, 2018
I didn't like the fact that when tax season is over, you're out of a job. They also laid off a lot of CPS's this last year because there was not enough work. I feel they should be more cautious about that in the hiring process.
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5.0
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Productive place to work
Tax Preparer (Former Employee) –  McGehee, ARJuly 17, 2018
The job was very productive and very easy going and fun to learn. the management was very polite and helpful. the only problem was the business was slow and there was not enough work for all the employees.
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3.0
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review
Tax Professional (Current Employee) –  fort myers, flJuly 17, 2018
H&R Block is only a seasonal job. Outside of the tax season there is not much opportunity to work. The customer demand appointments are not a good way to earn money.
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4.0
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great classes
Advanced Tax Specialist (Former Employee) –  El Paso, TXJuly 17, 2018
the classes are great and very informing. I recommend taking the tax certifications courses at HR block. you do learn quite a bit. I just wish the work schedules gave more hours because you are promised a full time position and then you see that you only work 10 hours a week. Courses are great
Pros
great courses
Cons
very little hours
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3.0
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Coworkers are the best
Tax professional/Instructor/Bookkeeper (Current Employee) –  Sioux Falls, SDJuly 16, 2018
If is great for peer support, management is somewhat out of touch with employees. There is such pressure to sell products and services to the clients that are unnecessary, products that come with the standard guarantee.
Pros
Coworkers
Cons
Management
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5.0
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Training for advancement and excellent flexible schedule.
Tax Preparer (Former Employee) –  United StatesJuly 16, 2018
H&R Block provides a very well organized place to work. Your work schedule is always available to you. Upon arriving you alert the receptionist your are ready for your first client and continue until the end of your shift.
As a tax preparer for H&R Block, I learned professionalism. Ethics and honor are highly valued in this line of work.
Management is always accessible and willing to be of help or find the right person who can help with your concern.
Tax preparation has many facets and can be challenging. Gaining knowledge through various classes offered is extremely satisfying.
Pros
There is so much potential for growth.
Cons
Tax preparation is a mostly seasonal.
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Overall rating

4.2
Based on 9,012 reviews
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