H&R Block Employee Reviews

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5.0
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H & R Block will serve you right.
Receptionist/Office Assistant (Current Employee) –  Sparta, NCNovember 16, 2018
I absolutely loved working at h and r block here in Sparta, NC. The owner is always busy but still makes a way for her clients. The manager is so friendly soon as you walk thru the door you’ll ALWAYS hear “Hey, how are you?” We try to serve the best with the best prices! Come check us out!
Pros
Hour lunch breaks.
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1.0
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If nothing else
Customer Service Professional (Former Employee) –  San Ysidro, CANovember 16, 2018
Long slow days with very little in terms of excitement or appeal. Just sit at the desk and wait for customers to come in. If you need extra money, then maybe go for it.
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3.0
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2 Tax seasons
Tax Preparer (Former Employee) –  Hollywood, FLNovember 15, 2018
learned the basics of tax preparation. low salaries, decent education for newcomers. flexible work schedule. friendly environment. the 2 year is better than the the 1st.
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3.0
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Owner didn't seem to care about the employees, didn't speak for treat with encouragement.
TAX PREPARER (Former Employee) –  Lawton, OKNovember 15, 2018
The owner would only stop by to see if any business earned etc.. just
for numbers, not caring for workers. I would await in the parking lot
for the manager to open the door, yet no one showed up until later.
Then they finally gave me a key about 1 or 2 weeks before the end
of the season.
Pros
Comfortable office
Cons
No excitement for employees
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4.0
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Very good seasonal position.
Receptionist (Former Employee) –  Spencer, IANovember 15, 2018
It was so fast paced, and really knowledgeable. Loved to learn new things about the tax life. During the fast season it kept me super busy but afyeards we got a break.
Pros
Only seasonal
Cons
Long hours
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4.0
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Great people to work with
Customer Service Specialist (Former Employee) –  Jacksboro, TNNovember 15, 2018
answer phones check messages and file paperwork check customers in cash them out stuff folders clean office pass on to next shift any info they need make calls to scheduled appointments
Pros
people you work with
Cons
pay
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4.0
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Money
Customer Service Representative (Former Employee) –  Kosciusko, MSNovember 15, 2018
Challenging career great to keep you on your toes. Teaches about H&R procedures as well as the IRS and its many responsibilities .
Continuous education through black as well as cpa trainine
Pros
customers
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3.0
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Very competitive and cut throat. Only interested in hitting targeted sales
Tax Preparer (Former Employee) –  Fort Worth, TXNovember 15, 2018
The culture was very competitive. The other tax pros were very rude and unfriendly. They overcharge customers for tax filing and push products on low income clientele.
Pros
none
Cons
no benefits and pay is based on commission
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5.0
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Great place to work and to file taxes
CSP/Receptionist (Former Employee) –  Lathrop, CANovember 15, 2018
Great place to work, I love making our clients happy. Nice office environment, and fun co-workers. Nice atmosphere and the office is nice and clean. I love the hours too!
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4.0
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good company; good for career
Tax Associate (Former Employee) –  Willows, CANovember 14, 2018
H&R Block was a fun and good place to work. They offer an employee advancement and treat people well. They pay well and the hours are good. They have a mission statement that they stick with. Mangement was very good
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5.0
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Working here was enjoyable
Tax Professional (Former Employee) –  Dublin, GANovember 14, 2018
A typical day was easy but competitive.
Prepared taxes for individuals and small businesses.
The most enjoyable part of the job was having a job that I liked.
Pros
flexible schedule
Cons
N/a
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3.0
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Temporary and stressful
Client Service Representative (Former Employee) –  Burlington, NJNovember 14, 2018
Front desk was rough, you had to deal with the shady deals that tax preparers made for the customers during peak season. Basic office work great for someone looking for something temporary/part-time,recommend for college students.
Pros
discounts
Cons
only during tax season
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5.0
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Have enjoyed my years with HRB
Office Manager (Current Employee) –  Roseburg, ORNovember 13, 2018
I have worked with HRB for 8+ years. I absolutely love the culture and the structure. Wonderful work/life balance. The only reason I seek other work is for year round work instead of seasonally, and the option of health benefits.
Pros
100% flexibility, work/life balance, professional atmosphere.
Cons
Seasonal.
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3.0
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Could use a compensation plan overhaul
Tax Advisor I (Current Employee) –  Birmingham, ALNovember 13, 2018
Advertising creates a difficult tax season for regular tax clients. Advertising creates a difficult tax season for tax payers because advertisement leads clients to online services.
Pros
Money spent on online services and company
Cons
Money not spent on employees. Prices continue to rise but not compensation.
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4.0
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fun and interesting place to work
CSP/Receptionist (Former Employee) –  Superior, WINovember 13, 2018
great co-workers, nice customers, can be tense and stressful at times along with demanding. some expectations seem unreasonable for the job description like manning the front counter for customer service yet shoveling snow from the front sidewalk. trying to answer phones and cleaning the bathroom, emptying trash and giving customer service ?
Pros
close to home
Cons
no chance for earning more money
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3.0
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Only fun depending on the office you work and how you are
Client Service Coordinator (Former Employee) –  Norwalk, CTNovember 13, 2018
Your days vary, especially dependent on your location.
Today could be slow and boring and tomorrow non-stop clients. Hardest part of the job is dealing with clients/customers the closer to the deadline you get and arrogant tax preparer.
Enjoyable part, dealing with clients/customers.
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3.0
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good coworkers and manager.. part time seasonal position
Field Service Tech (Current Employee) –  Lenoir, NCNovember 12, 2018
Enjoy the people I work with and I understand the company doing hiring on a part time seasonal basis. would like to do this job as a full time employee, which Block doesn't do.
Pros
You are given a list or schedule of when jobs need to be done by, You schedule jobs for your timeframes. wh
Cons
not a full time job
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5.0
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Seasonal
Tax Preparer (Current Employee) –  McConnelsville, OHNovember 12, 2018
This is a seasonal position so it has its ups and downs for overall customer rates. Relaxed environment with plenty of chances to learn more about taxes. I like it because I can go into work and focus on my job without too many interruptions.
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4.0
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Quick moving, high-stress environment
Certified Tax Associate (Former Employee) –  Bronx, NYNovember 12, 2018
Generally busy workdays. Good opportunities for learning. Competent management. Workplace culture is extremely/excessively sales oriented. The most difficult part of the job is understanding complex tax details.
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5.0
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it was a fun step job
Customer Service Professional (Former Employee) –  Los Angeles, CANovember 12, 2018
I loved working there it was fun relaxed awesome hours and a learning experience if it was a year round job it would be perfect and fun and it teach you a-lot a offer advancement opportunities to become a tax prepare or free
Cons
seasonal job
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Overall rating

4.2
Based on 9,650 reviews
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4.0Culture

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59%say women are treated fairly and equally to men

71%would recommend to other women

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