It is a great place to work in the office I am in anyway.
FIRST YEAR TAX PROFESSIONAL (Former Employee) – Kalamazoo, MI – August 10, 2018
My coworkers at H & R Block are amazing about helping out when needed, as far as answering questions and showing me how to do things I am not sure of. They are very encouraging. A typical day at Block; make the coffee, run the reports for the day. Put money in the drawer and turn my computer on and pull up Appointment manager and DNA. Then I wait for my appointments to start coming in to get their taxes done. Management is almost non-existant, as the manager has two offices to take care of. I've learned how to do taxes and recognize different things that affect a client's refund, like what they claim on their W-4's.The workplace culture is very busy most days, but calm most of the time. The hardest part of the job is unhappy clients, but if I keep a calm demeanor, usually the client stays calm. The most enjoyable part of the job is, happy clients and their praise and my coworkers and their helpfulness.