Hire less part time employees and give the employees who want the work more hours. Why does Hallmark hire so many part time employees within the same area?
The other issue that really bugs me is how contradictory Hallmark is. I don't understand how they expect so much work do be done with so little hours allotted per week. They want us to report ALL time worked and ALL admin time yet, we are expected to concentrate all that work within an allotted number of hours. Each week the hours are different. I don't know how but they calculate the hours somehow. It doesn't make any sense to me, especially during the Xmas season. For example, between two RMs this week Hallmark allotted 17 hours total for our store for the week. So, between the other RM and meyself we split the weekly hours. 17 hours is not enought time, especially this time of year, to keep up with Xmas AND maintain everyday merchandise as well. If Hallmark wants sales to keep up then allow employees to work more hours to get the work done correctly.
Bring party goods into stores and do what Hallmark does best with their own products, and add just a few special products that are not found in major mass merchandise stores and make the selection unique and desireable.
Bring back control tickets for everyday cards, keep pockets full on racks to keep sales up and customers happy with selection, increase sales and returning again. Empty pockets equals lost sales, customers and profits.
Working for Hallmark was a very pleasant experience. In my opinion there was nothing about my job experience that needed improvement The company showed nothing but appreciation and respect for their employees
Answered - Merchandiser (part-time) (Former Employee) - Saint John, IN
Keep sending the merchandisers special gifts at Christmas, it is a nice gesture.
Answered - Retail Merchandiser (Former Employee) - Cheraw, SC
Answered - Rm (Former Employee) - Vidalia, GA
Give annual increases to ALL eligible employees.
Answered - Sales Associate (Current Employee) - Ellicott City, MD
Actually higher management and have the people that they manage them rate how good of a job they're doing every 6 months or year
Answered - Display Coordinator (Former Employee) - Enfield, CT
While I was there I would not change the thing. Therefore I would have nothing to tell him to improve efficiency of their system.
Answered - Retail Order Processor (Former Employee) - Liberty, MO
Offer incentive bonuses
Answered - Senior Order Selector (Former Employee) - Enfield, CT