Hallmark Employee Reviews

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5.0
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Awesome place to work; Sadly closed now
Sales Associate/Key Holder (Former Employee) –  Virginia Beach, VAJune 17, 2019
This Hallmark store was great to work at. Sadly it closed shortly after I moved to Ohio. I would work for the Great Bridge location. It's the same owners and a lot of the same staff.
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5.0
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Hallmark great part time job
Retail Merchandiser (Current Employee) –  Horn Lake, MSJune 17, 2019
I love working for hallmark. Flexible hours and great company to work for. My supervisor praises and support her team fully. I have worked for hallmark for three years.
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5.0
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Excellent part-time work
Retail Merchandiser (Former Employee) –  Kansas City, MOJune 17, 2019
The ability to schedule your working hours is the best benefit offered. The hardest part of the job is the holiday demand, especially Valentine's Day and Mother's Day.
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5.0
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Great place to work, great benefits.
Crew Member (Former Employee) –  Topeka, KSJune 17, 2019
Lots of opportunities for advancement within the company, great hours, great benefits, great people to work with. Profit sharing was also very nice, and overtime was also available.
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4.0
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Fast pace!
Retail Order Processor, floor monitor (Former Employee) –  Liberty, MOJune 17, 2019
If you have the energy it's a good job. Good pay, fast pace. Keeps you in shape and meet alot of people. Have to be able to work around alot of people
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1.0
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Not worth your time
Retail Merchandiser (Current Employee) –  Chicago, ILJune 16, 2019
The pay is very low and they are sticklers for keeping your hours to a certain maximum. If you can live off an AVG of 10 hours or less a week then this is the place for you. After all the driving and being in traffic you will think, I should have stayed home. Your pay comes via direct deposit but you have to wait to receive information on breakdown by staements mailed to you days later. When I was hired everything went very quickly and you are led to believe its going to be an easy going, fun, happy go lucky job. Then the reality sets in... like they just got a training manual as of June 2019!!! There is only one training manager for Chicago( a major metropolitan area!) Everything was told to you verbally, devices they give you don't work well, and depending on your supervisor it can be information overload making a fairly simple job seem complicated. Unrealistic expectations of doing a great job in little to no time because you need to stick close to the time budget you are given for your stores. My territory stores have tons of backstock and so- so mainntained, dirty displays with old fixtures in some of stores becuase you may only service them once or twice a month! So you're never going to get anything in order with such limited time. The merchandise will not sell if it looks bad and the aisle is a mess. All decisions come from the corporate office, people who don't know the service areas and don't seem to care what you think...they rely on their data. Very high turn over rate at this company and I will soon be one of them who exited stage left. My advice is, take  more... a hard pass on Hallmark.

Only bright spot is setting my own hours; all 8-10 of them a week...
  less
Pros
Flexible schedules, make your own hours
Cons
Poor pay, low hours, poor management
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3.0
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Low pay, no appreciation from above, not enough hours to properly do what’s required
Retail Merchandiser (Current Employee) –  Portland, ORJune 15, 2019
The pros:
Hallmark is a well known and respected name
They pay on time
They pay time and mileage when traveling between accounts
Somewhat flexible schedule within required visit frequency

The cons:
Never enough time allotted to complete required tasks
Low pay
No chance for advancement (it’s part of the employment agreement that there’s no upward path for this position)
Management will always look for anything at all to nitpick about and will rarely compliment (or even acknowledge) what you’ve done right / well
No benefits whatsoever (unless you choose to enroll and pay the entire cost of the terrible health care and dental plans offered to part timers)
Frustrating order system that sends far more seasonal product than the stores can sell, resulting in the discard of literally thousands of cards during season changeover (I threw in the garbage over 7500 cards after Christmas from just one of my seven accounts)
Your boss, the Territory Supervisor, is part time as well and can be difficult to reach
They’re always asking for more while cutting allotted budget hours
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1.0
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Very low paying job
Retail Merchandising (Former Employee) –  MiJune 14, 2019
Not too bad if you dont need money. With the exception of Holidays, you dont work a lot of hours. Never get anytime off before, during or after the holiday.
Pros
Flexible hours
Cons
Low pay
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5.0
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good
Sales Associate & Cashier (Former Employee) –  Cooper City, FLJune 13, 2019
great people, holidays are fun. Clients are dedicated customers who are usually lovely to have in the store. lots of small things though so must be comfortable working with fragile objects
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4.0
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I enjoyed the people I worked with and the customers were for the most part, kind.
Sales Associate (Former Employee) –  Valdosta, GAJune 13, 2019
A typical work day involved taking care of customers, restocking merchandise, cleaning up at night, and counting down the registers at night. I learned how to count down registers. Though the store manager was tough to handle, the manager and assistant manager were kind and always willing to help but not afraid to give me constructive criticism. The hardest part of the job was learning how to handle different customers attitudes'. The most enjoyable part was definitely the coworkers.
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5.0
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Great Place to work
Production Coordinator- Shipping and Receiving (Current Employee) –  Lawrence, KSJune 13, 2019
A fun place to work.
Fast paced work
Great management team
Great Co-workers
Good benefits
Room to move up
A lot of Overtime opportunities available
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3.0
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Job varied
Merchandising (Former Employee) –  Nanuet, NYJune 12, 2019
As a retail merchandiser, your hours per week would vary between 10 to 30 hours depending on the holiday. It was a lot of bending. The hours were very flexible which is a plus but during the holidays like around Christmas you can be in one store for over 5 hours with other stores you had to go to. The problem is that the company would expect so much, only allow a certain number of hours and not paying attention to the amount of work that actually had to be done.
Pros
Flexibility
Cons
Management, Company Expectations
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2.0
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Care enough?
Category Manager (Former Employee) –  Kansas City, MOJune 12, 2019
Like every organization, one's experience is dependent on your team and your manager. I encountered a great disconnect between the corporate and my team's culture.
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4.0
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Relaxed job with low pay.
RETAIL MERCHANDISER (Current Employee) –  Binghamton, NYJune 12, 2019
The job is great if you don't want a lot of hours or need a lot of money. You make your own hours. There is a lot of flexibility. It is very low stress except around the holidays.
Pros
Very flexible, easy, great management
Cons
Low pay
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1.0
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Fun job
Lead Retail Merchandiser (Former Employee) –  Reno, NVJune 11, 2019
Fun but management was horrible poor pay for the job lot of resets in other cities and states no choice given you had to go even if they told you last minute. No coverage just in case etc
Pros
Customers
Cons
Manager
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2.0
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Overview
Merchandiser Part Time (Former Employee) –  Ocala, FLJune 10, 2019
Ok for P/T job if you don’t mind working 5 to sometimes 25 hours a week or if you like working many retail stores alone. Management is not helpful when you need help. Training to do the Merchandiser job is lacking if any.
Pros
Ok for P/T
Cons
No benefits, pay for the work is poor
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1.0
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Way too unstable. Way too low of pay.
Retail Merchandiser (Former Employee) –  Tahlequah, OKJune 10, 2019
In 7 years, I went from as low as 2 accounts, to as high as 14. The pay difference was inexcusable. Check dropped from $1000 per month to $80, when I finally decided to move on to something with some sort of stability. Some managers are great, some are very much not. If you do not need an actual paycheck, this is for you. If you need money, in any sort of predictable way, seek something else.
Nothing with make you despise holidays more than working at hallmark.
Pros
Time outside of work.
Cons
Holidays. Low pay. Unstable.
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5.0
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Loved my career there. I am now retired with great retiree benefits.
Editorial Manager (Former Employee) –  Kansas City, MOJune 10, 2019
One of the most collaborative places to work in the United States. Can't say enough good about my career there. Had lots of opportunity for advancement and managers who really believed in me and helped propel my career into management with a lot of help and support. Wonderful people, benefits, working conditions.
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5.0
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Fun environment
Cashier/Sales Associate (Former Employee) –  Machesney Park, ILJune 10, 2019
Always stayed busy doing something. Allows you to be creative with helping customers and making displays. A great location ! Managers were understanding.
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1.0
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Not worth the bother
Retail Merchandiser (Former Employee) –  Wethersfield, CTJune 10, 2019
The only pro for working as a retail merchandiser for Hallmark is the flexibility of your schedule; there is no other good thing about this job! It is quite demanding and tiresome, as one is expected to perform work in a unrealistic amount of time. When one goes over the allotted time, there are questions from the territory supervisor as to why, despite the fact that they are aware of the amount of merchandise that the Hallmark warehouse sends to the stores. Regardless of how many stores one is assigned to, it is expected to have them all changed over after a major holiday within 3 days, and then the regular order of merchandise boxes stack up and no additional hours are given. One is also expected to work on remodels alongside workers that are getting paid more per hour; the remodels are mandatory, and one's work at one's assigned stores is neglected because of it, yet is still expected to be done within the allotted scheduled hours. The supervisors are afraid to make decisions without prior consent from their supervisor, who is afraid to make any decisions without upper management's approval. This work is repetitive, time consuming, and exhausting because too much is expected in too little time and for an extremely low rate of minimum wage. Hallmark may be known for its gold crown, but it should also be known for a company that does not compensate their workers who are the face of the company at all stores where their merchandise is sold.
Pros
Flexible schedules
Cons
Too few hours for expected work to be performed, too demanding, low pay, poor decision making by supervisors, repetitive to a fault, heavy lifting
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Overall rating

3.9
Based on 3,452 reviews
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3.8Work/Life Balance
2.9Compensation/Benefits
3.0Job Security/Advancement
3.5Management
3.6Culture

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TOP20%
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