Sales Engineer (Former Employee) – San Jose, CA – July 13, 2018
Hamamatsu is a great opportunity for any sales with a strong technical background in EE or Physics. The company is a leader in the photonics industry and recognized by most companies. As long as you can learn the products / technology and follow up with existing customers and new leads you will do well in this company.
answering phone, answering emails, engineers questioning customers concerns ....they would provide their ideas as they spoke with the customer and came to a conclusion about the repair part/s. I learned how some products were to be sent to Japan for repair and how other products would be repair here in NJ, also the function of the product and when the customer would be able to get a loaner product from us, as we sent the part to Japan for repair. Each department has their own manager and supervisor, they are there to answer questions, when needed, at times only the supervisor was available. the company was very Japanese oriented, but it started to change, when the owner/president had to return to Japan for good and another president was picked. There was no hard part to this job, loved the co-workers and the job itself. Having weekly meetings with our department to discuss any issues or new updates, was enjoyable, since we were a good group.
The company was always good to the employees. 1 hour lunch
there are 2 offices in NJ, that should not be, all should work in one office. It's better for each employee.
Fun to work with some of the staff, but management was average
Electronics Technician (Former Employee) – USA – August 1, 2016
Engineering Team were good to work with and boss was flexible, friendly and understandable. Unfortunately our general manager did not seem to have same mentality and deliver some promises that were never meant to.
Here I was in the purchasing department as a data entry clerk/buyer. I learned importing and exporting, Japanese culture, productivity of photo synthesis devices. Management was efficient and co-workers were pleasant. Hardest part of the job was to remember all the prefix of the part numbers and what type of part it was. Enjoyable most of the time, company really showed their appreciation to the employee's for the years hard work put in.