Questions and Answers about Hamilton Telecommunications

Here's what people have asked and answered about working for and interviewing at Hamilton Telecommunications.

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11 questions

You never know if you're on a training call ( produced by management) or a real call. Ridiculous calls can go on for over an hour requiring you to caption the impossible - for example captioning a switchboard operator that has a call starting while another caller is still speaking. Training calls going on longer than an hour wear you out when you get a real call your voice is too exhausted and so are your ears. Between training calls and real calls no more than 5 minute breaks between calls for 8-10 hours. If you take a potty break other than your schedule time - guess what you end up getting a long call 5 minutes before your go home time that runs you over - after a certain amount of time on the call you can ask for a call takeover so you can leave. Give monthly bonuses that you can lose based on a poor weekly timed test. Manager once told me this weeks timed test was especially difficult and most people were failing .

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I would encourage anyone looking for a job to apply don’t feed into the negative comments. The facility is actually clean, the computers are okay and they have up to date chairs (Ergonomics is big here).

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No drug testing

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Vision, dental, health

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If you show any intelligence you become a threat. If you need a temporary job just pretend to be a part of the herd.

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You can receive a raise every month depending on your monthly performance

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Option of training in the morning or evening. Six hours per day.

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Dreadful, I hated going there every day because it sucks the life right out of you. 80% of the calls you receive don't need captioning but you still do it. So essentially your job has no purpose which feels awful. It honestly is just a depressing place to work.

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Questions about what shift I would prefer and asking if I could maintain confidentiality.

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Not much of an interview. Just a test of skills. Typing, spelling, reading, re-voicing.

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