Questions and Answers about Hamilton Telecommunications

Here's what people have asked and answered about working for and interviewing at Hamilton Telecommunications.

View all 11 questions about Hamilton Telecommunications

What is the most stressful part about working at Hamilton Telecommunications?

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You never know if you're on a training call ( produced by management) or a real call. Ridiculous calls can go on for over an hour requiring you to caption the impossible - for example captioning a switchboard operator that has a call starting while another caller is still speaking. Training calls going on longer than an hour wear you out when you get a real call your voice is too exhausted and so are your ears. Between training calls and real calls no more than 5 minute breaks between calls for 8-10 hours. If you take a potty break other than your schedule time - guess what you end up getting a long call 5 minutes before your go home time that runs you over - after a certain amount of time on the call you can ask for a call takeover so you can leave. Give monthly bonuses that you can lose based on a poor weekly timed test. Manager once told me this weeks timed test was especially difficult and most people were failing .

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Very low stress job.

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My only dislike was not having a set schedule and the point system. When you are not accustomed to working on the weekends and a point system it could be an issue. The flex schedule offered isn’t that bad, I’m just thankful you are not required to work every weekend and holiday. However there are a number of ways to work around the scheduling and the point system.

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Do not apply here. You will be miserable. Everyone is miserable.

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The boredom. No need to get to know your co workers because they won't be there long. Management tries to act like they are on your side but they aren't. After 2 months anyone can be a trainer as long as you can read since thats all they do. Turn over rate is rediculous.

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The stress of feeling I was always on the verge of being terminated and that the company did not want me there.

Answered - Captioning Assistant (Former Employee) - Wichita, KS

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