Great place to get your experience and move on...
case manager (Current Employee) – Hampton, VA – September 4, 2018
This agency is great for those who have visions of doing greater things in life. Please use it as a stepping stone and get the experience! The turn over rate is crazy, but they are not doing anything to fix it on the front end. There are no incentives here outside of your supervisor telling you, "great job." so if you have a great annual review, it does not translate to anything, just keep doing a good job and the form gets put in your personal file. You will get more training on the job or with those who have been there for years, than the company and supervisor training you receive. Expect to get cases from people who have left that were not cleaned up or properly monitored by the supervisor. So in essence, headaches and stress continues to be passed around and the cycle just continues. Every year you may get a 2% raise, however there is no room for advancement in this department. Profiler works against employees and it is the WORST investment made by the CSB. Its old and outdated, it deletes your entries, and its difficult to navigate.
You manage your own schedule, No time clock-in/out system
Lack of proper supervision, Salary is below average for case managers, Profiler is the worst investment