Hampton by Hilton
Hampton by Hilton Employee Reviews
Overall rating
Based on 5,378 reviews
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Found 5,143 reviews matching the search See all 5,371 reviews
Weddings Galore!
Sales Coordinator/Front Desk Trainer (Current Employee) – Leesburg Virginia – July 21, 2015
I really enjoy this job and it's very rewarding as I deal with mostly brides/groom, and brides/grooms mother's. Getting to speak with them and/or meet them long before their event and then feeling their tension and excitement leading up to the big day is my favorite part. I learned a lot about sales and customer service while dealing with team involvement and the front desk as well. The hardest part of this job is getting the backlash from something that wasn't my fault, such as a mistake that the front desk made.
Pros
Great employee travel rate
Cons
Position has been changed from full-time to part-time
LOVED this place of work!
Night Auditor (Current Employee) – Montgomery, AL – August 18, 2018
Best hotel to work for in the city of Montgomery! The culture is so positive and inviting. The managers are the absolute best. They are always a listening ear and supportive of any other endeavors you have as well. They make you feel like family, like you're valued. The job isn't hard at all. If you have OnQ experience and you're great with people, you'll do great at the front desk. My retention is high and my skills are iron-sharp, so management made sure to challenge me and give me tasks that required additional skills and I loved that about them.
Pros
Work atmosphere, awesome management, Housekeeping worked very well with the Front Desk, Breakfast ladies were the sweetest, quality staff-hiring
Cons
Sometimes the schedule would come out the day before the pay period started, so you wouldn't really have time to plan. Or if you had plans, there's a possibility you'd have to cancel them.
I loved this job and my coworkers.
BREAKFAST MANAGER (Former Employee) – Lebanon, KY – August 17, 2018
I loved this job and my coworkers. The pay was very minimal made it hard to provide for family. After 6 years working with the company was only making $10 per hour.
Great place to work, low pay.
Front Desk Associate (Former Employee) – Portsmouth, NH – August 17, 2018
The Hampton is a great place to work! I enjoyed my time at the front desk & I only left because they pay minimum wage. If that type of salary works for you then this is the perfect place!
Friendly quick paced work environment
Housekeeper (Current Employee) – Barboursville, WV – August 17, 2018
Its not a terrible place to work just some improvements to be made like with any job. Itll get worked out eventually. GM needs to step up and take more care into how the establishment is ran.
Pros
Specific times for 15 min breaks and linches
Cons
No benefits for housekeepers, not a lot of hours per week
working
Front desk agent, Bloomington/ Airport (Current Employee) – Bloomington, MN – August 16, 2018
Working at the Hampton was great!
There are many opportunity to go to the next level.
You see many different faces everyday. Learn about new systems that have been changed by corp.
There are many opportunity to go to the next level.
You see many different faces everyday. Learn about new systems that have been changed by corp.
Pros
Learning everyday
Cons
Part- time
Management is unfair
Night Auditor (Former Employee) – Fredericksburg, VA – August 16, 2018
The manager operating on behalf of Hilton was very unfair, rude and obnoxious. He felt as all employees should wow him before all others he did not care if the employee was right or wrong
Very loving and caring place
Night Auditor (Current Employee) – Dahlgren, VA – August 16, 2018
The Hampton inn is a great place to come and relax wether it be business travel or just looking to get away from the real world you live in, the Hampton inn is the place to go
Pros
Caring people including guests
Cons
No set breaks
Hampton is a great place to work
Front Desk Agent (Current Employee) – Knoxville, TN – August 16, 2018
I love Hampton Inn, but the management and my current property leaves a lot to be desired. The previous property that I came from was awesome, everyone worked together and management was great. I wouldn't recommend anyone to try for the property that I'm currently at, but would recommend the Brand to anyone.
Motivational
Maintenance Supervisor (Former Employee) – Princeton, IN – August 15, 2018
Loved working for dunns great people, that know how to lift peoples spirits, stayed busy and happy most of time at work, no drama, great hospitality work environment
Pros
Set your pace of work
Cons
Benefits
Coworkers are good to work with.
Lead / Supervisoring Engineer (Current Employee) – Del Mar, CA – August 15, 2018
Daily check list of tasks, projects and guest needs. Serviced pool, maintained property inside and out and advised GM if any concerns. Documented daily tasks, pending tasks and new projects to come. Maintained office with supplies and tools. Insured employees were happy by greeting them and asking them if they needed any assistance with my expertise.
Pros
Can choose work performed during the day.
Cons
New expectations for new GM to this property.
Busy
FRONT DESK ASSOCIATE/NIGHT AUDITOR (Former Employee) – Jacksonville Beach, FL – August 15, 2018
Typical day at work consisted of getting to know your guests, and making them your priority. Reservations, cash, credit card transactions, stock storefront, work and set up breakfast bar in the morning. Answer phones, and make everyone's stay a great and memorable one, aside from the goal of having them choose and return to our hotel.
Pros
Friendly guests
Cons
No benefits, advancement, and not the best management
it was a nice schedule, mostly casual atmosphere
Asst. Head Housekeeper (Former Employee) – Grove City, OH – August 15, 2018
This was a franchise operation that strived to meet corporate standards. They did keep a caring attitude about staff, and many customers made for an interesting day.
Pros
free food for breakfaskt
Cons
not enough benefits
Brief Review
Front Desk Agent (Current Employee) – Raleigh, NC – August 14, 2018
Maybe in a bigger town/city working at the Hilton properties is better because more opportunities, but there were no opportunities where i worked.....
Pros
Cheap Hotel Rooms, Flexiable hours
Cons
pay, no benefits
Auditor
Night Auditor (Former Employee) – Scottsburg, IN – August 14, 2018
I enjoyed the auditor position. I could work at my own pace and get things done as quickly as I wanted to. Also, the owner is still the same but all of the management changed while and after I was there.
It's an ok place to work
Housekeeper (Former Employee) – Jacksonville Beach, FL – August 14, 2018
Really didn't seem to care to much about staff at all no benefits no raises no appreciation shown doing Employee Appreciation Week we were all given bottled waters in Milky Way's to show that we were appreciated. There was also lack of communication between Staff and supervisors
Pros
Love the daytime hours
Cons
Poor management
Not enough hours
Laundry Worker (Former Employee) – Huntsville, AL – August 12, 2018
I washed and dried and folded sheets and towels when we were short handed I would help clean rooms or would go and pick up the sheets and towels and take them to laundry
Pros
When they would remodel we could buy the furniture
Cons
Not enough hours
Hampton Inn
Front Desk Receptionist (Former Employee) – Brentwood, CA – August 12, 2018
The job was very fun, accommodating all guest with their request and answering the phones and checking in/out was all very stresful to do all at once, the pay was not good at all. It would have been very helpful to have a coworker on duty with me.
Good hours
Night Auditor (Current Employee) – Radcliff, KY – August 12, 2018
Good hours, poor management, first shift always late coming in. Management shows favoritism towards staff who are always late or no shows but have guest good comments.
Pros
Hours
Cons
Managment, late employees
General Manager
General Manager (Former Employee) – Knoxville, TN – August 12, 2018
Loved Hampton and all they stand for. Enjoyed my career very much would love another opportunity to retire from Hampton by Hilton. Great team member travel program. Would still be there today if Management hadn't changed.
Pros
Team oriented, travel program, Reputable company, Innovative.
Cons
Management company changed.
Ratings from women
2.9InHerSight Score
2.6Personal Development
3.5Career Opportunities
2.6Family Support
Women rate the female-friendliness of their workplaces on InHerSight
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