Terrible and corrupt work environment
Esthetician (Former Employee) – Southern Pines, NC – May 26, 2018
My time at hand and stone taught me many things. First, these spas are notorious for having poor management. At the location I worked at in Southern Pines, workers were having intimate relationships with each other, some were getting preferential treatment, while others were getting completely neglected and we're not getting booked appointments. If you were not sucking up to the managers, you were getting the bad end of the deal. Clients complained constantly of how our management treated them. The turn over rate between front desk, service providers, and clients is just completely out of this world. In addition, there were continuous issues with supplies, sanitation products, and overall cleanliness of the spa. Disinfectant was not changed properly, and equipment and machinery was not properly disinfected. Management was known for yelling at clients, and employees, in very large loud arguments that were continuous. Owners were knowledgeable, and simply did not care about these issues and tended to side with management. As you have read, working here is asking to deplete your life of any joy. DON'T DO IT!!
Low pay, hard hours, no time off, mistreatment