Do not work here! Avoid like the plague
Contractor (Former Employee) – Grand Rapids, MI – February 5, 2018
Scams. 1) Referal bonus = scam. Impossible for a referal to get 5 jobs in a week, so you refer a friend, and get no money, ever. 2) They will charge you late fees. $30 job, $15 late fee, for being 5 minutes late, even though you finished 1 hour early. IT's based on "customer complaints" but they make the customer review you, so you get docked even if customer is happy. 3) If you set your availability, one person can book 40 miles north of you, followed by another person booking 40 miles south of you, making your hourly wages about $4.00/hour after gas and drive time. And don't be late, or they'll dock you. 4) Customer service is emails outsourced to India. They rarely read even the simplest of questions. I once asked if I could limit the distance people can book into my schedule because a $30 booking is not worth a 40 mile drive....three emails later, they still didn't answer my question, and i eventually just gave up.
I've done about 20 jobs with them in about 6 months, and have had to complain about 6 + times.