Content Analyst (Former Employee) – Arlington, VA – September 6, 2018
I enjoyed working for this company and would have stayed if the compensation/benefits were better and if the lower level management improved. It is generally a good company containing very smart and talented employees. They could value their employees more by increasing their salary ranges, increasing paid vacation and sick days, and allowing more remote work flexibility.
The 401K match is worthless but all employees have access to a financial advisor - a valuable resource if used.
Upper level management makes themselves available to all employees on a regular basis, free snacks and coffee always available to employees.
Research Consultant (Former Employee) – Arlington, VA – August 10, 2018
Hanover was and still is a company that has loosely defined mission, though it has a unique business model that helps it stand out in the research industry and has allowed for significant growth in short period of time. The lack of mission and weak leadership for a long time meant that there was ample opportunity for employees to take ownership of departments and initiatives. Luckily, Hanover has been able to attract very smart and compassionate people who, for the most part, care about the quality of their work. This freedom and autonomy is what many like most about the company but also can be frustrating when it leads to in-fighting and competition. The company has a strong sales focus and the service offerings are constantly evolving and changing. Working on the research side can be daunting as the sales team makes a habit of over promising and their relationship with the client only goes as far as the first sale.
Good office location, free snacks, great coworkers, decent benefits
Analyst (Former Employee) – Arlington, VA – May 5, 2018
While it is not atypical to find companies have cycles where they get a slew of bad employee/consumer ratings on different sites, the thing that makes Hanover Research stand out is the unbelievably high number of responses to those reviews. Whether it's an issue involving impractically short work deadlines for every project (1-5 days), the subsequently low quality of work, convincing clients several weeks were actually spent on their projects, high employee turnover, or just a toxic working environment in general - no matter what the review - you'll almost always find a passive-aggressive, embarrassingly unprofessional response from Hanover's HR team.
As professionals, we're defined by the level of rigor, quality and skill displayed through our work. I personally found the working style at Hanover to cause severe burnout very early on (within the first month or so), given that the moment I tried my best to get through a project in a week or less, I immediately would be assigned a brand new project to struggle through the very next day. I also couldn't understand why Hanover would not allot additional time/support for projects as they continued to grow as a company, since most people generally don't like running through their work (don't enjoy regular work day being characterized as high adrenaline/panic inducing)...At the end of the day, if Hanover truly is a fair and reputable organization as it exhaustively claims, then why the need to attack individuals offering constructive criticism such as this? Overall I believe Shakespeare said it best, "Methinks thou dost protestmore... too much!"less
Free snacks and coffee, interesting projects, will learn about a diverse set of topics in education
Impractical work deadlines, stressful environment, unsupportive managers, high turnover, subpar work product
Senior Business Development & Strategy Associate (Former Employee) – Arlington, VA – December 26, 2017
Great experience working for Hanover Research as a young professional prior to attending law school. The job taught me a lot about career development and other useful professional skills. I highly recommend it!
Demanding job with lots of exposure to different industries and clients
Research Associate (Current Employee) – Arlington, VA – September 21, 2015
Hanover's researchers are required to write detailed 20-100 paged reports for clients with questions regarding market sizing and segmentation, trends, competitors, and any other factor that may guide the client through making decisions regarding market entry, pricing, and other business decisions. The work is demanding and requires employees to works with great discipline to meet short deadlines.
Researcher (Current Employee) – DC – September 15, 2015
You will be challenged at Hanover, but expect to get workloads that push your limits. Would be ideal job if they didn't keep putting work on your plate. Often times, sacrifices need to be made...often in regard to the quality of final reports.
Content Specialist (Current Employee) – Washington, DC – January 18, 2014
Hanover is an excellent workplace for motivated employees who excel working individually. Hanover is relatively young (10 years old) and has a lot of opportunities to define and build new roles. This is not a good fit for employees that need a lot of collaboration or structure. You must be able to manage yourself.
Freedom, support for new ideas
Quiet culture, not a good fit for social employees