What is it like to work at Hapag-Lloyd?

3.6Work/Life Balance
3.5Compensation/Benefits
3.1Job Security/Advancement
3.5Management
3.5Culture
4.0
Great experience dealing with customers and their shipments
Written by Customer Service Representative (Former Employee) from Kennesaw, GA on March 2, 2018
Came in and logged into the queue available to answer incoming calls from customers. I was the liaison between the customer and the shipper. I gave out necessary information to contact the trucker, redirected them to sales or collect fees to handle their financial concerns.
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