Nothing positive, uplifting, or encouraging is said. They point out every flaw and never compliment. Ive heard them yell at and belittle other employees and supervisors. It is a hostile environment where you never feel secure in your job. They are always testing you and retraining. They push you to sell ITC's and ESP's but when you do they don't appreciate it. They simply tell you to sell more. The sales associate motto is customer focus, action oriented, and composure. However, they remind you daily not to be to nice to customers, don't make eye contact with them, and try not to make a connection with any of them. I was trained that cashiers are people herders and we should get them out as fast as possible. I shouldn't ask politely for the customer address that I should just ask for it then turn my body away from them so they feel like they have no choice but to give it to me. The composure would have to be not getting upset when our customers get very angry with us. I worked there 4 months and 8 people have either quit or been fired. You just don't get paid enough to be treated like that!
Free food occasionally
The store sucks the very life and joy out of you