Harland Clarke
Happiness rating is 62 out of 100
3.7 out of 5 stars.
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Harland Clarke Customer Care Specialist hourly salaries in the United States

Job Title
Location
$15.92 per hour
7%
Above national average

Salary estimated from 39 employees, users, and past and present job advertisements on Indeed in the past 36 months.Last updated: August 19, 2021

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Reviews about Pay & Benefits for Customer Care Specialist in Harland Clarke

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assist customer

loved helping explain to clients the type of credit card they received , the apr on the account, the benefits of the credit card, explaining the credit card.
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Nice people but very strict rules

Harland Clarke was full of nice and fun people. the only thing is that the training for me was 8 weeks long, and it felt like school. A lot to remember. At times, it made my brain feel like mush. When you get to the floor, it just gradually got less and less exciting.

Pros

occasional free lunches, benefits, good amount of breaks

Cons

strict rules (such as no paper, phones, smart watches), some people were rude
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Decent place. Great environment

Harland Clarke is a great place to work. The people there are very friendly and welcoming. Management is pretty good for the most part. I felt that i could always talk to my supervisors about anything and they would assist. My only complaint is that you have to be proactive in approaching supervisors. There was not very one on ones with my supervisor unless i had asked them directly for one. Company is VERY strict about being on the phones when you are supposed to be. I would sometimes have to wait at least 3 hours before i could use the restroom when it was my break because when off the phones when not on break can get you into trouble if you make it a habit.

Pros

Excellent people. Fun and inclusive environment. 401k, Health, Dental, Vision. Free Checks.

Cons

Short breaks. Hardly any one-on-ones. Lack of team effort.
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How much does a Customer Care Specialist make at Harland Clarke in the United States?

Average Harland Clarke Customer Care Specialist hourly pay in the United States is approximately $15.92, which is 7% above the national average.

Salary information comes from 52 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

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  • Customer Care Specialist