Harris County Appraisal District Employee Reviews

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5.0
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Productive and fun place to work.
Temporary Clerk - BIPD (Former Employee) –  Houston, TXAugust 5, 2019
My supervisor was extremely helpful, pleasant and patient while training. There was one individual who had a hard time learning, with the same repeated questions and she was extremely patient. I thoroughly enjoyed working for Harris County Appraisal District. Should they contact me again regarding another contract, I would accept.
Pros
Leave early on Fridays.
Cons
Short lunch.
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1.0
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This job is not for everyone
Office Clerk (Former Employee) –  Houston, TXJuly 19, 2019
The whole third floor is full of rude co workers, the second floor manager is moody. Worked like crazy for little pay. This is not a job for single parents. If you have a spouse then this is an okay place just to have some spending money. They treat you like a child.
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5.0
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HCAD is an excellent company to work for.
Customer Service Specialist II (Current Employee) –  Houston, TXJuly 3, 2019
I have worked at this company off and on since 1983. I left for various reasons, to return to school, to get married, to raise children. Always I returned to HCAD. I am attracted to the atmosphere of the company, the benefits,


attracted to the atmosphere of the company, the benefits and the retirement that is offered
Pros
Benrfits, retirement, family atmospere
Cons
Far from my home
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2.0
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Government Job
Temporary Clerk (Former Employee) –  Houston, TXMay 17, 2019
HCAD has one of the worst management in residential division department. Their core values do not line with HCAD. They only promote their friends regardless of qualifications, Which you can tell, right of the bat and also they don't support their staff. Which is very obvious.

Management in residential only care about overtime. Which they talk about most of the time within that floor and tons of data entry, mail room duties.
Pros
Good place to retired
Cons
Dealing with poor managment and general public
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5.0
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The company provide excellent job training and a friendly environment
Supervisor (Current Employee) –  Houston, TXApril 23, 2019
I enjoy providing excellent customer service by helping and assisting the customer. We all work together as a family. To insure we meet all deadlines.
Pros
Being able to assist the customer
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5.0
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Top workplace
Commissioned Security Officer Supervisor (Current Employee) –  Houston, TXMarch 19, 2019
Great environment for long term employment. Organized Management, supportive staff and HR. Great benefits and retirement.Hardest part is during the hearing season the amount of parking sometimes is challenging.
Pros
Vacation, Sick days, 5 day work week
Cons
Parking during the hearing season
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3.0
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The job
Appraiser (Current Employee) –  Houston, TXMarch 15, 2019
This is a government job with all the good and bad with a government jobs. You are dealing with people and their taxes. You can gain some unique experience. Good benefit but salaries are ok.
Pros
All work stays a work.
Cons
Dealing with the public on sensitive matters
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4.0
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Fun busy atmosphere
Texas (Former Employee) –  TexasMarch 14, 2019
If you like to keep busy. An love challenge this is the place for you. Good environment. Friendly staff. Understanding and care about the employee. Enjoyed working
Pros
Good environment
Cons
Low pay when contract
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3.0
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Worklife balance is awesome!
Valuation Analyst (Current Employee) –  Houston, TXFebruary 11, 2019
This is a low impact job, set hours, and decent workload.
You will work some overtime, there isnt a high level of Challenge and intrigue in this position. But there is very easy movement between departments, and an ability to earn more. Just be vigilant, on some floors there is a lot of politics and bickering.
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1.0
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Terrible management
Residential Appraiser (Former Employee) –  Houston, TxNovember 8, 2018
Management in the residential division (I cannot speak about the other divisions) is terrible. They promote their friends regardless of qualifications. They don't support the staff. They don't understand that their "customers" are the government entities they service and not the protesting homeowners. The values are generally fair to start with but they are lowered upon the whims of what appraiser you get or the supervisor they ask for.
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3.0
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Productive Employees with Managers who excessively Micromanage
Appraiser IV (Current Employee) –  Houston, TXNovember 7, 2018
A typical day at work in my current position, is all about production. The leaderships focus on a daily is quantity and not necessarily quality. Face-paced with a micromanaging atmosphere.
Pros
Great Healthcare Benefits, Savings Retirement Plan, Vision & Dental Offered. Cellphone discounts
Cons
Excessive micromanaging, with a lack of trust from Management
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5.0
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Seasonal Contract Hire
Administrative Tech Temp (Former Employee) –  Houston, TXOctober 13, 2018
Hired through a third-party employer for contract work during their busy time of the year. Clerical duties included stamping dates of incoming mail, sorting mail, data entry. Worked with the lower part of the office and the ladies, and gents, were very sweet. Supervisors would report to their bosses and would communicate with us if there were any changes needed to be made. Since this was a busy time of the year for appraisals, things were fast-paced but not hectic. We were allowed breaks and use of the lunch room areas. I would recommend working here for any one looking for part-time work.
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4.0
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Enjoyed working with the public.
ARB panel member (Former Employee) –  Houston, TXJuly 21, 2018
Got to act similar to a judge in deciding after the property owner and the Harris County Appraisal District in making a decision on the dollar value of property concerned.
Pros
Appraisal Review Board was professionally managed.
Cons
Too many properties were presented to our board to determine property values.
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3.0
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Temporary
Temporary - Data Entry and Mail Room Duties (Former Employee) –  Houston, TXJuly 16, 2018
Data entry and mail room duties. Time management was important due to deadlines that had to be met.Training was provided, and I learned about Homestead Exemptions.
Pros
Job duties easy to learn.
Cons
Additional positions not available besides temporary.
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1.0
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If you like to think, don't work at HCAD. They reward sheep.
Appraiser (Former Employee) –  Houston, TXJune 9, 2018
Pros

TCDRS-linked retirement plan, the ONLY thing HCAD can offer to hire and retain employees that actually do any work. The rest--the managers, are part of the club of know-nothings who are literally untouchable, unless someone on the 7th floor recognizes them as a "problem". And for that to happen, it would require #1 or #2 to see it as personal to them. Otherwise, you'd better just quit or swallow your pride, because nothing is going to change.

Cons

Outside of the pension, the culture is rotten and filled with talentless bureaucrats bent on their next promotions, rearend-kissing, and double-dealing, back-stabbing, office politics. If you're one of the worker bees with a good work ethic, you'll do fine unless you question something or someone. Then you'll be blackballed and labeled. I've seen it happen many times.

Advice to Management

Stop promoting people based on politics, or whether it insulates you from "diversity" criticism. Promote on merit, and not friendship. HCAD right now has in place a generation of incompetent managers, with overly high opinions of themselves who have never had any management experience whatsoever prior to their internal promotions. It's not what you do that matters; it's whether your bosses see you as a threat to them. This can be interpreted by the insecure as simply asking the right questions, or having an expectation of them to do their jobs. If you have any expectations of your bosses solving something, you're in for some disappointment.
Pros
Retirment matching, liberal time-off policies
Cons
Inexperienced, incompetent management, lack of talent in leadership roles.
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1.0
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Toxic work environment full of incompetent people making lots of money.
Appraiser (Former Employee) –  Houston, TXJune 5, 2018
The entire goal of this operation is to keep values as high as possible to satisfy the jurisdictions who set the tax rates. All the while, they feign an "unbiased approach" to satisfy themselves as mass pseudo-appraisers via USPAP while raising values every year on very little evidence. This is how you keep your job at HCAD, and get praised for a job well done.
To support this scam, they use statistics, easily manipulated, to justify their largely erroneous and ill-suited increases which only result in more administrative hearings, more litigation, and thus the further requests for budget increases to the Board of Directors.
Pros
Retirement matching
Cons
Incompetent, petty, mico-managers who shouldn't be in charge of anything much less people.
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4.0
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Good place to work and retire
Hearing Specialist/ Administrative Assistant (Current Employee) –  Houston, TXApril 19, 2018
This company offers great benefits, hours, and chances to go up in employment. The company also has compressed work week. You get a chance to work and have a life outside of work.
Pros
work hours
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5.0
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Productive
Purchasing & Pricing Analyst (Current Employee) –  Houston, TXApril 10, 2018
Do you job and go home. They micromanage a lot and use personal feelings for evaluations. Make sure you have a backup plan, do not use this as a retirement plan.
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5.0
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A place to work and retire from
Information Specialist (Former Employee) –  Houston, TXMarch 4, 2018
The most enjoyable part was answering questions for the homeowner. And then feeling that you had really helped them to get the information they needed.
Pros
Good pay and benefits
Cons
Fellow workers who complain
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4.0
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Fast pace place.
TECH ASSISTANCE SPECALIST (Former Employee) –  Houston, TXJanuary 25, 2018
Working with customers to solve real property problems. Correct real property records. Correct problems using maps. Allow tax exemption for real property.
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Overall rating

3.7
Based on 58 reviews
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3.8Work/Life Balance
3.9Compensation/Benefits
3.6Job Security/Advancement
3.3Management
3.6Culture

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