Great Place for Seasonal Work; Professional Work Atmosphere
Customer Service Representative (Former Employee) – Medford, OR – May 16, 2018
I really enjoyed working at Harry & David. The Customer Service call center was well-managed, fast-paced & professional. Most of the supervisors were amazing to work with and super supportive.
A typical day involved taking around 50-100 customer calls (or it did when I worked there). Sometimes more.
In the 1989-90 Holiday season -- due to a disastrous company-wide computer system transition -- I was part of the Special Projects Group, an escalation team of the best CSRs. We were already cross trained in every function of the Call Center . . . and we were good at it. It was challenging, every day, every week, and it was an amazing experience that pushed my skills in customer problem solving to the limit. And I loved it.
All in all, a great seasonal job.
Great training & support; Challenging (in a good way); Friendly coworkers
Corporate support & disclosure could have been better