Direct supervisor was excellent and always there to support us as individuals, and my coworkers were incredibly friendly; however, the managers above him were incredibly micromanaging of him and of us, and often seemed to not really understand what our jobs were and asked far too much of us. Too many people on my level were not doing their jobs and were getting away with it, and were constantly "sick", pushing all their work onto us. The multi-line position is supposed to be a jack of all trades, which it is, but they expect too much of us and not enough of the other workers such as the salvage reps and subrogation. Overall, a very poor experience as a worker. Extremely high turnover which is easy to see why once you've worked a couple weeks there.
Unlimited paid sick leave
High stress, poor management