Havenly logo
Havenly
1.7 out of 5 stars.
Get weekly updates, new jobs, and reviews

Havenly Employee Reviews

Review this company
Job Title
Location

Ratings by category

1.9Work-Life Balance

Sort by

HelpfulnessRatingDate
Found 35 reviews matching the searchSee all 37 reviews
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Scam

Indeed Featured review

The most useful review selected by Indeed
Don’t work here. It’s not worth your time to be paid so very little. It was a fine starter job to get my foot in the door but other than that, it’s a scam. They work you to the bone for very little commission and very little base pay.

Pros

Remote

Cons

Everything else
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Congrats on the creative career title

Compared to other e-design services, Havenly is all about the lower cost package price, and quick turn around. As a designer, I certainly have noticed a shift in my work attitude, now prioritizing quantity over quality. What you end up with, are budget clients wanting designs similar to what Havenly uses in their marketing, without realizing some of these rooms used in the marketing material are 20x their living room budget of 1k. I struggle with calling myself a designer, when I'm really just a "get the look for less" personal shopper. Also, the pay does NOT reflect the amount of work you'll be doing.

Pros

Remote

Cons

Pay
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Hidden tricks to get designers on board and pay them less than minimum wage

I have been working at havenly for almost 6 months, at first I was super excited to be able to design and have clients but very quickly realized that as a designer you are expected to make ANY revisions the client wants nonstop for no additional pay, you also get paid mostly based on commission so if your client decides to buy from the actual vendors and not havenly you get no pay for 10+ hours of work. The commission havenly gives you is also terrible, for good brands that most people request like west elm, cb2 you get less than 2% commission. I have clients ALLLL OF THE TIME, who ask for hours of extra revisions and then tell me the are buying stuff through the vendors and I get no additional pay for the hours of extra work and no commission. Havenly needs to either pay their designers more base salary for projects, or make revisions to their client revision process because it is honestly insane. Any real designer would charge for extra hours put in, you do them for free and on a timeline with barely any pay. It really is a joke how the company uses designers to make large profits and keep people happy with endless revisions but it all falls onto the designer in a negative sense.

Pros

Experience (sort of)

Cons

Pay, Commission, Revision Process, Havenly care for their workers
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Great Flexibility

I worked part time for Havenly as a designer. If you want a flexible option or to get going on developing some digital and client relation skills it's really good for that. Corporate in CO is super friendly but you don't really feel like you're part of the company. Just floating on your own and the projects can get mundane.

Pros

Flexibility, work from home, entrepreneurial

Cons

Little room for growth, minimal capacity yo design outside of existing products
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Expect to over work

It's nice in theory but the management is aggressive and work life balance is a fantasy. You have so many customers who aren't looking for a simple week-long design process but you're essentially paid to a $75- $100 retainer fee to entertain all of their revisions for months after their time with you technically ends. All while managing new clients and their needs as well.

Pros

Remote, some opportunity for monthly bonuses

Cons

Being remote-you're never technically not on the clock... Even if you take vacation
Was this review helpful?

Care to share?

Help people considering your employer. Share your experience.

Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Too much work for too little pay. Literally ends up being $5 an hour.

Unfortunately, pay is not commiserate with work load or experience. The pay structure changed frequently and lacked transparency, making it hard to determine what you actually made. Overall, not worth the work required for the pay.
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Good experience for your own growth but pay is not worth it

Good experience for your own growth but pay is not worth it. It was great to get to work with your own clients and learn about the interior design industry but you work completely alone 24/7 with no training. Also, they pay you NOTHING. It’s a full time job that you have to have a second full time job just to get by.

Pros

Work from home, you’re your own boss

Cons

No pay
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Workload Does Not Equal Pay & Commissions Continue to be Slashed

While I really wanted to love this job since it is 100% remote and you are an independent contractor, the workload doesn't even equal out to minimum wage. You do get a small commission on furniture/décor sales but it seems each quarter more and more vendors are being removed and the commission rate drops by at least 1-3%, so on top of not making minimum wage commissions are also being slashed significantly. Management is removed from the designer process and when you tell them you are out of the office for an event they can decide they don't want to honor this and still give you deliverables on that day (which means you get $20 a deliverable deducted from your paycheck if they aren't submitted). The programs (ie: Photoshop) that you need to complete the work are not paid for, you pay out of pocket. Clients are clients so it's always a hit or miss there. You cannot refuse a client if they are not a good fit for your design style. Most clients are pretty aware about what they are looking for but some take advantage of the system and take the shopping list you give them and go get things on their own meaning you don't make any commissions no matter how much time you put into their project.

Pros

Positive Design Community with other Freelance Designers

Cons

Disconnected Management, Underpaid, Overworked
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Pathetic excuse of a company

I worked there for 6 days, 20+ hours of work (NOT INCLUDING 5 UNPAID DAYS OF ONBOARDING) and was paid $14. They don’t care about their designers, they work you to the bone, they only care about their image. It’s great for clients but you can’t do anything. Zero flexibility and are not accommodating. I regret working there and putting in SOO many hours. This company is a scam!!

Pros

Nothing

Cons

Too much to write
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Fine for a Pandemic Gig

Considering the fact that there are quite literally no other job prospects right now because of a global pandemic, this is fine. But not much better than fine. It takes a LOT of time to complete the projects for basically no pay. Most of your compensation comes from commission which is a disaster to acquire (even with plenty of sales experience) because the ordering process is awful for the clients.

Pros

Work from Home

Cons

Abysmal project pay
Was this review helpful?

Jobs at Havenly

See more jobs
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

I thought this would be a flexible side job - it's not at all

This "job" is insanity. I would only recommend it if you're a bored stay-at-home mom or sugar baby. Seriously. The pay is awful, the projects take SO much more time to complete than they say, and you have to crank out projects. Especially for any creatives or real designers who care about their portfolio - I cannot stress enough that this is a bad idea. You are expected to take on 3 clients a week, with deliverables due almost every 2 days (based on client feedback, but most of them are quick). The system for finding products is unorganized and takes lots of time to source. Products are frequently expensive and over-budget for clients, making finding products that much harder. The pay is awful.

Pros

I found out about more furnishing brands to use in the future.

Cons

Everything else. seriously.
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

They don't appreciate their designers

Even if you are just coming out of school, you are worth SO much more than this job. They hire people without design degrees, which to me cheapens the industry more so than their dismal design fees. Interior Design isn't supposed to be cheap, and in this instance they starve their designers and leave them making less than minimum wage. COVID hit, home decor and furniture sales skyrocketed because everyone was staying home, and yet they cut our commission in HALF to increase their profits. That gives you a pretty good idea as to how they treat their mis-classified Independent contractors. We get paid little to nothing and are also expected to foot the tax bill when they know it's totally wrong.

Pros

ZERO pros

Cons

Everything.
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Stressful underpaid job

I do not recommend working for this company. They do not value the time and efforts of the designers, not sure what kind of unrealistic commitment they make to clients, its just never ending number of hours they expect for each project to make edits, and the pay is is just ridiculous. Do not even bother to apply.

Pros

remote work

Cons

pay, hours, management
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Avoid at all costs

Management is terrible. You would make more money working in fast food. Don’t believe the “flexible hours” or “part time”. You WILL be working a full time job for roughly 2.67 an hour. If a client wants changes you will have to do all of that for free and with their unreasonable “happiness guarantee”, you can end up doing a LOT of free work. If you have questions or need help from management, don’t expect to hear back for several days, and when you do, it will likely not answer your question and they will find a way to blame you for not knowing in the 1st place. My advice to all designers-new or seasoned, Do not work here, it is a complete waste of your creative ability and design skills that you EARNED by way college and/career.

Cons

No benefits, terrible management, beyond low pay, work overload, I could go on forever but will likely run out of characters.
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Don't fall for it

The job listings are misleading, so here's what you need to know: -the design position is a 1099 contractor role. They pay per project, and rates are very low. ($50 for a mini package, $100 for a full package). Pay averages less than minimum wage/hour, and earning through sales isn't doable, with commission rates averaging around 2%. - Clients are typically low budget/time consuming/uneducated and often purchase outside of the platform (because the Havenly shopping experience and customer service is SO bad) so you lose commission frequently. Lots of "non-serious" clients who just sign up for fun with no intention of following through with the design. - Management is openly aware of the unlivable structure, and takes zero ownership of any issues. Zero transparency as a company. TLDR; This job is a scam. Havenly preys on designers and creatives, promising experience and industry knowledge and in exchange, takes advantage of designers by massively underpaying them. If it's experience you're after, you'll be better off finding an internship or teaching yourself photoshop on your own.

Pros

None. WFH I suppose but that's standard for this type of role.

Cons

unethical pay, long hours, toxic work environment, poor management
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

The fast food of interior design

This job on paper sounds amazing. You get to work on multiple projects a week, are payed per project, and can seemingly control your on schedule all while working from home and the work truthfully is enjoyable. However once you realize you are expected to keep up with an insane amount of work, an extremely quick pace, little pay, strict deadlines that are hard to change, and little regard given to you as an employee, you start to see why so many only take this job when there are no other options and so many more quit as soon as possible.You are only payed for certain deliverable and make little commission. Your work life balance is thrown out the window due to contestant contact with clients and a work overflow. In order to makes ends meet you will have to keep an unrealistic pace and an intense work schedule and often times your work will still slip though the cracks because of this. The job is entirely online so it is difficult to get in touch with people and even more difficult to solve problems or share opinions because the site set up for designer communication is monitored and people are sometimes blocked from sharing feelings of neglect and suggestion for ways to improve are overlooked. Overall the company does not care about there employees or customer because they have such a high volume of both. The system is unsustainable and the designs you create as an employee will be quick, cheep and defiantly not the best quality because everything is stacked agents you.

Pros

work from home

Cons

low pay, long hours, poor communication, overall lack of regard for employees
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Horrible Management and Lack of Communication

Overall, this company is run by a group of absolutely wretched and horrible managing individuals.No one in the higher ups even remotely cares about their employees. Unfortunately, it's the lower level employees that suffer. They put in grueling hours and as much effort as they can to work on projects quickly and efficiently, and are compensated with embarrassingly low wages.I would absolutely never trust the upper level management to be clear or actually communicate with anyone employed there or contracted with the company. I wish all the best for the employees who do the actual designing, but I genuinely cannot believe the lack of communication in an online business. Without face-to-face interactions, virtual communication is all the more important. The management's communication skills would be more than just unacceptable by in-person work standards. They would be means for firing almost any employee. If I received 6-7 emails from someone within one week's time and didn't respond to any, I would expect some serious ramifications. The management and upper level individuals who don't know how to communicate seem to be perfectly fine taking advantage of their employees and running their company using the effort of individuals who don't know any better and just need money.Working for Havenly just provides the management there with an excuse to abuse the efforts of others. Contract them at your own risk. It may be worth it to you, but it is absolutely not worth it for the employees there.To be clear: upper level company workers/management = bad, and lower level - 

Pros

Lower level employees are good, hard workers

Cons

horrible communication, god-awful upper level management, lowest-tier pay, poor virtual working environment
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

A lot of work for NO PAY!

You can choose how many clients you take each week. However, even if you choose to take 7 clients a week you are severely underplayed and under valued. Half the time I am messaging my clients just explained simple guidelines of how havenly works because the website doesn’t help clients understand the process. Keep in mind you don’t get paid hourly so every message you send and time talking to the client, you are working for free. The commission you make is between 0-6%. Finding 6% Items is rare. Clients sign up, and rarely make purchases. They just want to see what I’m their space could look like and then never make the leap. Havenly also has no sort of incentive in place to encourage clients not to do waste a designers time or to make purchases. You get paid per project you complete, so you could work 8 hrs on someone’s space and get $80. Company doesn’t value their designers at all and they are the only reason it is possible for them to survive. It is sad and discouraging. HORRIBLE company who should feel ashamed of the way they are running their business.

Pros

Flexible work schedule.

Cons

Under payed, undervalued, no benefits.
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Low Pay/Low Commissions-Undervalues Designers

I loved the idea of working for Havenly. I love designing and I am a full time mom at home. Unfortunately this is a raw deal. The time commitments are drastically misrepresented. The pay structure is insulting. It would be a great platform for interns or recent grads to deal with clients and build a portfolio quickly but absolutely no place to make a decent wage. People get entire houses designed for under a grand, even $500. I took it to be part time but it still requires full time hours because you have to deliver designs every 2 days. And it’s at least 5 designs per project once you go through all their phases. You are penalized if designs are late even if your clients are okay with it. There is an atmosphere of censorship and bullying in a very covert way. Their slack channel is for communicating bubbly transmissions only in order to maintain the illusion that everyone is happy. They have a high turnover rate and this seems to work for them because they have yet to change their model. They expect endless revisions even after the project is complete. As many phone calls on designer’s time that you are not paid for. There are no client boundaries. It’s a you know what show. To add insult to injury, their pay system is unorganized and inconsistent. It’s hard to keep track of your earnings and hard to guess when a payment will be issued. Insanity. Only to randomly receive a $400 check for a months work. And their tech! Beside the fact that the projects take massive amounts of time to complete, their platform has endless glitches! On designer side and customer side. - 

Pros

One member of design team was compassionate and helpful, not all and fellow designers are very helpful.

Cons

Pay, work life imbalance, time commitments, culture, tech, intimidation
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Not worth the pay

It seems like a great job at first but the pay is not scaled to a livable wage. I was making less than minimum wage, and with how busy it was during quarantine I was working 65-80 hour weeks for nearly TWO MONTHS to try and keep up with the required workload so I wouldn't be penalized, but still barely making enough to pay rent and keep myself afloat because of the amount of work you do that goes unpaid. Clients are allowed revisions until they're happy, which is understandable from a company standpoint but the amount of work I put into projects did not align with the pay I was making.I felt unsupported or unheard a lot of the time. A common complaint among designers was that clients weren't aware that a large chunk of pay comes from commission/sales through Havenly's platform, but despite this being a repeat issue the company didn't ever seem to adjust how the process was explained to clients.I ended up leaving the company without having another position lined up because I contracted COVID and realized life is too short to put up with a job that left me so unhappy at the end of the day. I suffered from extreme depression at several points during the year I spent with Havenly due to feeling stuck in this position. As much as I considered staying on until I found a new job, I realized that I wouldn't have time to look if I stayed with Havenly.There were some great people on the management team, but I would never recommend this job to anyone unless they're being supported by another income such as from a spouse. There's no way any one person could fully support themselves - 

Pros

Being able to say I worked in interior design was the only pro.

Cons

underpaid, overworked
Was this review helpful?
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture

Flexibility

I love the flexibility of working from home. However, I wish they paid their employees well. Not fair as the amount of work we put in. And, now they have reduced the bonus amount too.
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Havenly. Our community is ready to answer.Ask a Question

Overall rating

1.7

Based on 37 reviews
5
1
4
4
3
1
2
8
1
23

Ratings by category

1.9Work/Life Balance
1.2Compensation/Benefits
1.6Job Security/Advancement
1.9Management
2.0Culture
  • Companies
  • Havenly
  • Employee Reviews
Tell us how to improve this page
What would you add or change?