Hawaii Medical Service Association
Happiness rating is 54 out of 100
3.4 out of 5 stars.
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Hawaii Medical Service Association Careers and Employment

Work happiness

Scores based on about 53 responses to Indeed's survey on work happiness
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About the company

  • CEO
    Michael B. Stollar
    approve of Michael B. Stollar's performance
  • Founded
  • Company size
    1001 to 5,000
  • Revenue
    $500M to $1B (USD)
  • Industry
  • Headquarters
    Honolulu, HI
  • Link
    Hawaii Medical Service Association website
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You’re seeing all 107 jobs at Hawaii Medical Service Association because we can’t find any available jobs at Hawaii Medical Service Association close to Ashburn, VA at the moment.

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Honolulu, HI

94 jobs

Rating overview

Rating is calculated based on 130 reviews and is evolving.



Health Plan Sales Representative in Honolulu, HI
on December 17, 2022
What is the best part of working at the company?Great Benefits and Opportunity for Growth What is the most stressful part about working at the company?Strict Attendance policy What is the work environment and culture like at the company?Depends on the department
Patient Service Representative in Honolulu, HI
on January 13, 2023
What is the best part of working at the company?Working from home What is the most stressful part about working at the company?Ensuring you followed up on inquiries What is the work environment and culture like at the company?Friendly and informative about any questions you asked What is a typical day like for you at the company? Consistently busy and adventurous as there were lots to learn
Office Work in Hawaii
on December 10, 2022
Every aspect of health insurance work is harder than before COVID, which means you’re always working behind schedule. Lawmakers improved healthcare coverage during the pandemic for patients and doctors, but this meant we’ve had to jump through hoops to constantly change systems, or train new staff on new laws and coverage. Having this kind of stress in addition to doctors and members frustrated at things outside of your control can be tiring. But my coworkers are good people here, it helps when the doctors and patients understand that we are trying, and it depends on who your manager is. Overall, hard work, a decent company but be prepared for silos as people try to get their own work done.
Provider Services in Honolulu, HI
on November 17, 2022
What is the best part of working at the company?Knowing that you can help improve the health and wellness of Hawaii’s residents. What is the most stressful part about working at the company?Lack of support by mid management and their efforts to take down anyone - including medical providers - who question management’s tactics and motives. What is the work environment and culture like at the company?If you care about the health of the most vulnerable in Hawaii, HMSA can be a toxic environment driven by PR and not a real desire to improve the overall health of Hawai’i’s residents. What is a typical day like for you at the company?Members who can’t get access to life saving services and contracted providers who are underpaid and mostly dissed by management.
Electronic Servicing Representative in Hawaii
on October 12, 2022
The company changes CEOs too frequently! They all have a different vision of the company and the newest rather travel and see Broadway musicals than be in the office. The company outsourced positions to "help with cost of premuims" but won't help with the cost of living for current employees. There are MANY current employees that make extremely less than new employees coming aboard. This job had NO work life balance at all. You are forced to figure out how to manage your household, take care of children and your own medical issues all with 5 excused absences a year! We even have to pay our own medical at an outrageous cost! Work from home showed increased production during Civid but then pulled the option in late 2021 and told us that it would no longer be allowed because it doesnt work. The company says it's trying to make Hawaiis health better but doesn't care about the health of their employees. Since this job, I've started mental health meds and seeing a professional weekly! They have stopped any raises and incentives since the begining of Covid. Currently saying they won't bring them back because not enough money. But our department alone has had over 10 people leave this job since January 2022 and most jobs have been cut or outsourced. They have become more about production, numbers and call volume versus actually helping members.

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Questions and answers

People have asked 31 questions about working at Hawaii Medical Service Association. See the answers, explore popular topics and discover unique insights from Hawaii Medical Service Association employees.

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Interview insights

Insights from 35 Indeed users who have interviewed with Hawaii Medical Service Association within the last 5 years.

Average experience
Interview is average
Process takes about two weeks

Interview Questions

2 Interviews ( phone and I’m person) questions surrounding skill set and character situation strategies.

Shared on October 28, 2019

Experience to bring to the job

Shared on August 12, 2018

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