Hawaii Medical Service Association
Happiness rating is 54 out of 100
3.4 out of 5 stars.
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Hawaii Medical Service Association Careers and Employment

Work happiness

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About the company

  • CEO
    Michael B. Stollar
    approve of Michael B. Stollar's performance
  • Founded
  • Company size
    1001 to 5,000
  • Revenue
    $500M to $1B (USD)
  • Industry
  • Headquarters
    Honolulu, HI
  • Link
    Hawaii Medical Service Association website

Caring for the people of Hawaii is our promise and our privilege. Working together with employers, partners, and physicians and other health care providers, we promote wellness; develop reliable, affordable health plans; and support members with clear, thoughtful guidance.

HMSA is the most experienced health plan in the state, covering more than half of Hawaii’s population. As a recognized leader, we embrace our responsibility to strengthen the health and well-being of our community.

Headquartered on Oahu with centers statewide to serve our members, HMSA is an independent licensee of the Blue Cross and Blue Shield Association.

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You’re seeing all 98 jobs at Hawaii Medical Service Association because we can’t find any available jobs at Hawaii Medical Service Association close to Ashburn, VA at the moment.

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Honolulu, HI

87 jobs

Rating overview

Rating is calculated based on 126 reviews and is evolving.



Account Services Coordinator in Honolulu, HI
on June 30, 2022

In most ways this was an average to above-average job; the pay was enough for me, the PTO was flexible in application, and management was mostly pleasant to interact with. However, they've recently shed a good third of their workforce to outsourcing recently including myself, so I'm unsure of whether a prospective hire today can expect the same experience I had. They had a lot of benefits such as gym memberships, incredibly fancy water filters, and collaboration rooms. Sort of like they had seen what the workplace looks like at Google or Meta and tried to replicate it. But insurance isn't software (which is anything but rote). Personally I'd have forgone all of it for a little extra in salary compensation.

Electronic Servicing Representative in Hawaii
on October 12, 2022

The company changes CEOs too frequently! They all have a different vision of the company and the newest rather travel and see Broadway musicals than be in the office. The company outsourced positions to "help with cost of premuims" but won't help with the cost of living for current employees. There are MANY current employees that make extremely less than new employees coming aboard. This job had NO work life balance at all. You are forced to figure out how to manage your household, take care of children and your own medical issues all with 5 excused absences a year! We even have to pay our own medical at an outrageous cost! Work from home showed increased production during Civid but then pulled the option in late 2021 and told us that it would no longer be allowed because it doesnt work. The company says it's trying to make Hawaiis health better but doesn't care about the health of their employees. Since this job, I've started mental health meds and seeing a professional weekly! They have stopped any raises and incentives since the begining of Covid. Currently saying they won't bring them back because not enough money. But our department alone has had over 10 people leave this job since January 2022 and most jobs have been cut or outsourced. They have become more about production, numbers and call volume versus actually helping members.

Analyst in Honolulu, HI
on July 16, 2022

I worked here for 5 years. I enjoyed it at first but it got tougher once you work with management more. They hire managers and supervisors that are not fitting. Management is really bad here.

Administration specialist Clerk II in 718 Keeaumoku street
on May 11, 2022

It's a great place to work however you need to be able to take on stress be adaptable on changes. Doing more than one task at a time and be able to.meet deadlines. Do more than one task at a time whole meeting your deadlines If you not dependable please don't apply because your co-workers depend on you as well as the customers

RN Service Coordinator in Hawaii County, HI
on May 3, 2022

Its an ok job to work for but can be challenging. Choose your battles. Not every job is perfect. There's pros and cons to every job and it's all about choosing what kind of stress you want to deal with. This job can be mentally & emotionally challenging. But floor RN jobs are mentally, emotionally, and physically draining.

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Questions and answers

People have asked 31 questions about working at Hawaii Medical Service Association. See the answers, explore popular topics and discover unique insights from Hawaii Medical Service Association employees.

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Interview insights

Insights from 33 Indeed users who have interviewed with Hawaii Medical Service Association within the last 5 years.

Average experience
Interview is average
Process takes about a month

Interview Questions

2 Interviews ( phone and I’m person) questions surrounding skill set and character situation strategies.

Shared on October 28, 2019

Experience to bring to the job

Shared on August 12, 2018

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