Sales Manager (Former Employee) – United States – January 15, 2018
Worked for them for about 1.5 years, they never wanted to fix the hotel- elevators broke, pool broke for months, lack of hot water. At one point I was told to tell a group they needed to talk with everyone to see when they would take showers and have them do it over 4 hours and also the night before because we had broken hot water heaters for months prior to them arriving. Also many door locks were broken at the hotel, they refused to fix. I truly wonder if one day an entire staff will have enough of the circus and all leave at once. This company is not worth getting stressed over, go work for another company. Also if you look at taking a GM position ask your Regional what they are allowed to approve directly.... you might be shocked at the answer they are powerless
General Manager (Former Employee) – Iowa – January 15, 2018
They do not care about their hotels or their employees. They have rooms full of mold and bed bugs and still expect you to sell those rooms. The know about issues for years before anything is done about them. They have a remarkably high turnover rate. They talk down to you. Biggest mistake I ever made was working for this company.
Sales Manager (Former Employee) – Indiana – January 2, 2018
I was warned by several people to not work for Hawkeye. I should have heeded their advice. The culture is one where you are not allowed to offer opinions. The company runs their hotels with no integrity. They use substandard contractors and their "fixes" are an embarrassment. At one hotel there was a giant hole in the foyer ceiling for 7 months with a laundry cart under it to catch the water when it rained. Very poorly ran hotels and company.
Guest Service Representative (Former Employee) – Cedar Rapids, IA – October 12, 2017
Chaotic poor management VERY VERY POOR MANAGEMENT!They sit in there office and do nothing lazy unprofessional do not work here! Hours all over the place checking gust into dirty rooms Loosing important documents
Front Office Manager (Current Employee) – Birmingham, AL – June 25, 2017
The hardest part of the job would be the human resource side of it. Sometimes you know an employee can succeed, but finding what motivates them sometimes may be challenging. However, that is also the most enjoyable part. Working with them to find that, and help them succeed.