Hawkeye Hotels Employee Reviews

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Poor benefits, less than competitive wages, growing pains, lack of clear corporate goals for properties
General Manager (Former Employee) –  Iowa City, IAOctober 29, 2018
I spent years with the company and had a hard time committing to the processes and values they held. Bottom line and very limited services was the goal for the company. Taking over a new hotel meant cutting amenities, finding the cheapest services and products, hiring department head positions at 50-75% of the previous companies wages, etc.

One hotel I managed had to increase housekeepers wages every year, past their regular appraisals as we paid well below the average wage and lowest in the market.

Regional Directors of Operations give very little input or time into properties. New plans/goals/standards are rolled 2-3 times per month and most die off/fade out within months.

Bonus plan was unobtainable with lots of hurdles. Bonus plan for staff was the same. Once my property received a $7 bonus per staff member for a 6 month time frame. This was the only bonus that was ever paid out at my properties.

Running a new branded hotel with Hawkeye is the best route as the hotel will have minimal maintenance and the brand will enforce amenities and services the hotel offers.
Pros
Matching 401K
Cons
Limited healthcare (only offer what is required)
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Terrible company to work the gm dustin is a joke nd clueless about his role
Sales Manager (Former Employee) –  Independence, MOOctober 9, 2018
Poor and uneducated gm and big hole in the lobby from a broken pipe. Contractor walked off and left the job due to none payment from gm and hawk eye hotels. The owners!
Pros
A job
Cons
Everything
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Broken Hotel
Sales Manager (Former Employee) –  United StatesJanuary 15, 2018
Worked for them for about 1.5 years, they never wanted to fix the hotel- elevators broke, pool broke for months, lack of hot water. At one point I was told to tell a group they needed to talk with everyone to see when they would take showers and have them do it over 4 hours and also the night before because we had broken hot water heaters for months prior to them arriving. Also many door locks were broken at the hotel, they refused to fix. I truly wonder if one day an entire staff will have enough of the circus and all leave at once. This company is not worth getting stressed over, go work for another company. Also if you look at taking a GM position ask your Regional what they are allowed to approve directly.... you might be shocked at the answer they are powerless
Pros
Going home without working 12 hours
Cons
Ownership does not care
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Do not work here
General Manager (Former Employee) –  IowaJanuary 15, 2018
They do not care about their hotels or their employees. They have rooms full of mold and bed bugs and still expect you to sell those rooms. The know about issues for years before anything is done about them. They have a remarkably high turnover rate. They talk down to you. Biggest mistake I ever made was working for this company.
Cons
Everything
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Poor management style
Sales Manager (Former Employee) –  IndianaJanuary 2, 2018
I was warned by several people to not work for Hawkeye. I should have heeded their advice. The culture is one where you are not allowed to offer opinions. The company runs their hotels with no integrity. They use substandard contractors and their "fixes" are an embarrassment. At one hotel there was a giant hole in the foyer ceiling for 7 months with a laundry cart under it to catch the water when it rained. Very poorly ran hotels and company.
Cons
Terrible management style
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Holiday inn express
Guest Service Representative (Former Employee) –  Cedar Rapids, IAOctober 12, 2017
Chaotic poor management VERY VERY POOR MANAGEMENT!They sit in there office and do nothing lazy unprofessional do not work here!
Hours all over the place checking gust into dirty rooms
Loosing important documents
Pros
They hire anything with a pulse
Cons
Management is horrible no structure!
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If you are a man, best place to work
General Manager (Former Employee) –  Fort Wayne, INOctober 1, 2017
If you are a women, don’t bother. They will under pay you, not promote you. They will take everything you have and once done, be done with you like nothing.
Pros
None
Cons
Everything
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4.0
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Hospitality.
Front Office Manager (Current Employee) –  Birmingham, ALJune 25, 2017
The hardest part of the job would be the human resource side of it. Sometimes you know an employee can succeed, but finding what motivates them sometimes may be challenging. However, that is also the most enjoyable part. Working with them to find that, and help them succeed.
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5.0
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Great work place
Full Time Hourly (Former Employee) –  IowaSeptember 16, 2015
Could not ask for a better Job
Nothing to say bad
the people I worked with are great
The owners are amazing there
What else can be said everyone should work for them
Pros
All about their employees
Cons
no cons
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