Customer Service Representative (Former Employee) – Omaha, NE – January 30, 2018
The coworkers where good and they offered a work from home option. Management was generally easy to talk to if problems should arise. Some of there policies regarding what was expected seemed to be waived for some people and not others depending on how much a person was liked by management.
Picker/Packer (Former Employee) – Monroe, OH – March 4, 2018
the environment is very dusty and while benefits are provided they are low to middle of the line. The management at my time of employment was still all new and did not function very well. However was an okay place to work until I found a better job, while the income was not great it allowed me to keep my bills paid.
Great Company that Gives You a spot at Recognition
Communications Specialist (Current Employee) – Omaha, NE – January 27, 2018
I have enjoyed working at Hayneedle. From the moment I started, the company was very open with the current changes they were under. With making sure to keep the entire center informed about the changes, they did nothing but a great job.
Free snacks, team huddles for recognition, great flexibility with hours
Can be aloof with information about procedure changes, pay between higher positions very low
Customer Service (Former Employee) – Omaha, NE – November 8, 2017
The training was good but sometimes too fast. I am not young and feel this place is ran by young people who do not know what they are doing. As soon as I finished training I felt like I was on my own the help I had in training was no longer there and acted like they didnt know me. Workforce is very very rude. Let the young people grow up before putting them in a management position. I would never order from this company every call I would get would be from a customer who received their items broken damaged missing pieces. Then it takes you 25 steps to do a return it shouldnt be that difficult.
Working on weekends and workforce they are so rude
Email Specialist (Former Employee) – Omaha, NE – October 19, 2017
Depending on the day, you were either busy or slow. There was no in between. When you aren't taking emails, you are doing phone calls which kept you busy but their break time and days off, were far and few in between.
Customer Care Coordinator (Former Employee) – Omaha, NE – October 17, 2017
Management pretends to care about you but they dont. One of the main bosses cares about nothing except numbers. The only shinning star is your coworkers. I worked for support and loved my coworkers but you will be overworked and underpaid. They expect you to grant miracles and frown when you dont. I would never recommend Hayneedle to anyone. They will eventually drive you away. If you like to be overstressed all the time then you should apply for it.
Dispatcher, Riverside (Former Employee) – Riverside, CA – October 10, 2017
answering phone calls, signing in and out trucks,creating bol's, confirming that containers have been picked up for overnight schedule or if driver never made it. Make labels for warehouse workers to label merchandise.
Call Center Agent (Former Employee) – Omaha, NE – August 31, 2017
Very poor career advancement. Never take a job at their call center to expect to "transfer" or advance to corporate office. It won't happen. The corporate office hires primarily white male and age 23-35 off the street.
If you are able to get an interview it takes FOREVER, FOREVER, FOREVER for them to make a decision. 2 months is the usual decision time frame.
Inclusive environment allowing for consistent process improvement
Supervisor (Former Employee) – Omaha, NE – August 21, 2017
A general day would begin for me a bit before my scheduled shift just to ensure that everyone was on the same page for the daily game plan. Culture was ever evolving. The one constant was change in that I worked on a specialized team, and the day's requirements were based on the needs of the day. The most enjoyable part of the job was the ability to interact and build the careers of others.
Seasonal E-commerce Sales Representative (Former Employee) – Omaha, NE – June 30, 2017
i was in a seasonal position and they were great to me while they needed me during the season but once the season was over, i was given a phone call for termination. Wasnt even allowed to go clean out my desk of my personal belongings.
Hayneedle (Current Employee) – Omaha, NE – June 27, 2017
Hayneedle is a great place to work. Amazing culture that provides tons of growth opportunity, flexibility, and collaboration. It's a smaller start up culture fueled with the backing of some great organizations.
Senior customer service advocate (Former Employee) – Omaha, NE – June 9, 2017
Good training program, some of the management could be faster with things, never got my badge to get in the building everyday though, the people who work there are nice, but its kind of hard to please the supervisors.