Hayward, an honest opionion
Technical Service Contact Center Team Leader (Current Employee) – North Kingstown, RI – April 20, 2018
In the past, Hayward has been a good place of employment, though there isn't room for advancement unless you are a friend of a friend, or a relative to management. New corporate owners, with strong indications that they will be laying off anyone close to retirement to make room for a younger body of employees as per the letter by CEO this week. Certain departments are very gender specific. In an unfortunate chain of events over the last 2 years, it is sad to say that a very cohesive work environment, has now turned for the worse. Inadequate training's further the stress level on the customer service/technical service departments. product and product development has regressed, even with all the newer products being prematurely pushed out. The products have become substandard and difficult to operate for may consumers. This has led to a constant influx and turn over of engineers. The enjoyable part is that Hayward, at this time still has company BBQ and a Christmas dinner for most employees yearly. And the location is beautiful on the water. They also do provide decent wage compensation and benefits. But their strongest assets would be the people working for Hayward, there are many truly decent, dedicated people here. I wish only the best for this company, and hopefully, it can become a company that produces a better, working product line, and a more advocate based company for it's employees again.
Lunches, Summer BBQ, Christmas dinner, and ocean view
Poor product quality, constant staff turn overs all departments, inadequate training, management isnumber friendly, and not team friendly