Will work you to your core, great benefits, poor management.
Senior Knowledge Manager (Former Employee) – San Antonio, TX – February 12, 2018
This company is a great starter, but not good for advancement. When starting out and moving up, there is a bit of ceiling. The promotion structure for the company is outdated and can be hard to secure regular advancement year after year. You are better moving to another company for advancement. Then should you want to come back, you most likely can enter back at a higher position rather than if you had stuck with them.(Witnessed more than a few times)
Benefits and great opportunities abroad
Management varies greatly from contract to contract and low salaries
Level II Technician (Former Employee) – Sunnyvale, CA – February 9, 2018
Hard place to work due to the communication issues, Management only gives verbal directives, and seldom will respond to email or text. You either get nothing or a phone call back with no way to account for what was asked for or discussed
Help Desk Analyst (Current Employee) – Cary, NC – February 8, 2018
HCL is indeed a great place to get your foot in the door in the tech world, but that's all it is. As a level 1 Help Desk tech, I see no chance of ever advancing past the help desk in HCL. The only way to really get anywhere in the company it seems is for your initial entry position in HCL being higher than that of the help desk. This company should only be used as stepping stone to get in the tech world or as a career opportunity in management. Those are the only two options as far as I see.
Employee (Former Employee) – Colorado – February 1, 2018
This company is headquartered in India and every aspect of it is geared towards IT/Tech employees and does not consider the fact that the company owns other entities that are not IT/Tech-related. It is very poorly run, everything regarding HR is messed up (and impossible to get someone in India to fix). Whenever you try to contact HR for an important issue, you are given a generic response, as if they are responding from a script. The language barrier is an issue. They issued more W2's than we should have had (reported double income to the IRS), can't get PTO balances correct (the system says one thing, pay stubs say another and neither are correct). When they bought out the previous company, they cut our life insurance in half and took away 5 vacation days (took many more for those who had quite a few due to "time served"). Everyone gets 10 vacation days, no matter how long you have been with the company! They are a "tech company" but the absolute worst tech company in the world! Their systems are confusing, convoluted, and complete nonsense. I would avoid this company at all costs!
Interesting worldwide marketing team to work with.
Executive Assistant (Current Employee) – New York, NY – January 31, 2018
Due to being an international company in 31 countries working with different time zones make it sometime an early rise or late finishing day. Needed to adjust to culture but found all colleagues friendly, helpful and interesting to work with. It's corporate HQ in Delhi, India. Management insightful, knowledgeable and supportive.
QA Technical Lead (Former Employee) – Bothell, WA – January 29, 2018
HCL's management is very disconnected which makes it almost impossible to get help from Payroll or HR. My test lead and the team to which I was assigned was good but there was little guidance or collaboration. I would not choose to work here again.
IT Support Technician (Former Employee) – Dearborn, MI – January 29, 2018
If you get a call from their recruiters hang the phone up. Don't bother to intertain the Idea of working there. The pay maybe good if at all. The expectation of work to get done in a day verses what can actually get done is totally different.
Competitive work environment with poor compensation and long work hours.
Program Manager (Current Employee) – Cary, NC – January 27, 2018
Competitive work environment with low salary and long work hours. Employees are expected to deliver with very little support from the senior management. Although the salary is low, HCL provides decent benefits such as health insurance that includes dental and vision care, life insurance and 401K.
Director, BPO Sales (Former Employee) – Irvine, CA – January 27, 2018
Company was interested in Bringing Indian employees from India to cut their costs. Any account signed by a Local On Shore sales person is assigned to an off shore employee brought from India. Management was not interested in Retaining American Staff
American Employees were cheated, from making High Commission. Too much age discrination
Applications Engineer / Architect (Former Employee) – White Plains, NY – January 26, 2018
The job at HCL was an outsourced job that the offshore company could not fill from offshore staff so they hired US staff. The company never gave me a performance review or any consideration for a raise or promotion.