Working at Headquarter Nissan: 29 Reviews

Cool place to work at, they are flexible with you as long as you give your 100%. They notice and will always be willing to work with you if you need anything.

Was this review helpful?

High volume, high stress environment with little support from management.

Service Advisor (Former Employee) - Columbus, GA - April 19, 2023

What is the best part of working at the company?Employee pricing for vehicle purchases and servicesWhat is the most stressful part about working at the company?Company schedules too many appts making it high volume. Customers get upset because of wait times to get vehicles back. What is the work environment and culture like at the company?High employee turnover. High stress low reward job.What is a typical day like for you at the company?Work hours 7AM to 6PM Mon-Sat. Five day work week. Every other weekend off. Commission based, so working past 6PM is normal to get extended warranty approval, customer update, and paperwork finished

Was this review helpful?

Headquarter Nissan insights

Based on 17 survey responses

What people like

Feeling of personal appreciation
Supportive environment
Ability to learn new things

Areas for improvement

Overall satisfaction
Time and location flexibility
General feeling of work happiness

long hours, good staff

Salesman (Current Employee) - Columbus, GA - February 13, 2023

Its a good work environment and good peers to work with. I wouldn't recommend this job for someone with a family and kids. Its long hours but that's just the car buisness.

Was this review helpful?

Very busy work place

Service Advisor (Current Employee) - Columbus, GA - October 21, 2022

Service manager is great to work for he really cares for his employees the only bad thing is we are short staffed but other than than that a great family oriented environment

Was this review helpful?

5 stars

Service Technician (Current Employee) - Lawrenceville, GA - June 30, 2022

What is the best part of working at the company?The environment and friendly assistance I received!What is the most stressful part about working at the company?The volume and getting everyone their vehicles back to them in a timely manner.What is the work environment and culture like at the company?Like a family/team(unity)What is a typical day like for you at the company?Very Productive.

Was this review helpful?

Rate your recent company

Share your experience to help others

Payplan deception

Finance Manager (Former Employee) - Columbus, GA - June 4, 2022

This company needs a complete overhaul, from on boarding to training to communication to understanding poor leadership, lack of knowledge and professionalism, all in all worst place I ever worked.

Was this review helpful?

Very challenging work environment

Internet Sales Specialist (Current Employee) - Columbus, GA - March 17, 2022

I wish I knew more about the company before coming to work is all I can say. The dealership needs to take a long look at how their is severe issues with favoritism with certain salespeople and management. Management also can be lazy when it comes to working car deals.The pay plan is good but not every salespeople can reap the benefits as it is very hard to get management to do deals and due to the up system.

Pros

Free lunches on Saturday

Cons

Unequal opportunity and lack of respect from management staff

Was this review helpful?

Horrible workplace

Express Service Advisor (Former Employee) - Columbus, GA - December 1, 2021

I would not recommend working at Headquarter Nissan. Pay is horrible and management sucks. Will ask you to work then take hours off your check. Do not recommend

Pros

Discounted oil changes

Was this review helpful?

Competitive workplace where working hard pays off

Sales Manager (Former Employee) - Columbus, GA - March 31, 2020

It was the best work environment for the longest time. I worked for one person and the only reason I'm not there any more is because the person passed away.

Pros

compensation

Was this review helpful?

Great company

Intern service manager (Current Employee) - 1725 Whittlesey blvd Columbus GA - January 26, 2020

From the time I started at headquarter Nissan I felt welcomed and as part of a team that want to work together. They also love helping veterans and the community which speaks volumes to their commitment to our commitment excellent company to work for.

Was this review helpful?

Jobs at Headquarter Nissan

See more jobs

Automotive Sales Professional

Columbus, GA

2 days ago

Automotive Service Technician

Columbus, GA

15 days ago

Energetic Atmosphere

Customer Service Representative/Express Adviser (Former Employee) - Columbus, GA - November 26, 2019

Great group of people to work with as well as to work for. Provided with all the tools needed to perform and succeed in a position I truly enjoyed. Thank you Nissan!!

Was this review helpful?

Chaotic mess

Service Advisor/Consultant (Former Employee) - Columbus, GA - May 25, 2019

The management was find, though I did not car for the primary owner. The service department was short staffed on technicians and nearly half the ones employed seem to rather play on their phone or talk among themselves rather than work putting us further behind and as an advisor we have to explain to a customer why their car never got it to be diagnosed even after having an appointment early that morning.

Pros

Parts & Service Coordinator, Service Manager

Cons

Long hours, weak pay for an advisor

Was this review helpful?

Very Fast paced work enviromnet

Lead Service Advisor/Lane Manager (Former Employee) - columbus ga - April 11, 2019

long hours no chance for advancement changed bonus plans work most holidays but flexible with family time when you need to take off for personal reasons

Was this review helpful?

Headquarter Nissan

Product Specialist (Current Employee) - Columbus, GA - May 28, 2018

To get going in the sales world, Headquarter Nissan is a great start. I would recommend anyone to give it a shot. You learn great sales tactics that are beneficial for the future.

Was this review helpful?

High Stress environment

PHOTOGRAPHER (Former Employee) - Columbus, GA - March 24, 2018

Lack of management caused me to leave the company. The team of managers micromanaged every step of the way and there was inappropriate behavior between male supervisors and female employees.

Was this review helpful?

long hours low pay

Automotive Technician (Current Employee) - Columbus, GA - February 14, 2018

They extended the hours for longer days at work there's not enough work for the technicians that it here for that day and there is not enough work for the dealership staying from for these hours

Pros

None

Cons

long business hours

Was this review helpful?

Loves working here

Product Specialist (Former Employee) - Columbus, GA - July 12, 2017

Been in the automotive industry for 10 years and by far my favorite dealership. Their mission is outstanding and there pay makes everything worth It! Loves working here!

Pros

Work environment, pay, fellow employees, general manager

Cons

None!

Was this review helpful?

Service Advisor

Service Advisor (Former Employee) - Columbus, GA 31904 - March 14, 2017

Worked here for over 2 years, went through at least 4 Service Managers and still couldn't seem to get business back on track. 3 hour oil change waits, means that no customers were happy. Management never cared to praise employees for their efforts, only called them in the office to harshly criticize them on their efforts.

Cons

12 hour shifts, commision

Was this review helpful?

Very Busy dealership

Assistant Service Manager (Former Employee) - Columbus, GA - February 21, 2017

*Off the wall ideas that don't pertain to the business nor customers. *The General Manager would change policy & procedure like clock work. *The feedback from the customers on how the dealership was run was horrid (i.e. Yelp, Google, Serv.com, etc.)

Pros

Pay is excellant.

Cons

Customer Servise was terrible.

Was this review helpful?

Fun working environment but job security is another story

Product Specialist (Former Employee) - Columbus, GA - November 12, 2016

a typcial day at HQN consist of a mandatory 25 phone calls from product specialist. every 90 days 25 sales must be done. job guarantee is not ensured

Was this review helpful?

Product Specialist

Product Specialist (Current Employee) - Savannah, GA - June 28, 2016

Like many sales jobs the work life balance is horrible . You usually end up working your off days just to hit numbers. Training is minimal and the management team leaves a lot to be desired. The lack of leadership trickles down to the team members. There is a low sense of moral. Although they pay very well there is always a new reason to take your pay away.