UR Nurse (Current Employee) – Arlington, VA – September 16, 2018
Was lucky enough to have a great manager who allowed me to learn a ton. Upper management seemed detached from was was actually happening. Numerous departmental inefficiencies, which ultimately caused the demise of the program and lack of contract renewal.
Customer Service Representative (Current Employee) – California – September 18, 2018
learned various health plans and how they work\ workplace culture they try to make it light and serius when it need to be. The most enjoyable part is when you actually help a member with their concerns and solve it
CSR1/Small Business Accountant Eligibility Rep (Former Employee) – Rancho Cordova, CA – September 16, 2018
Heavy favoritism driven, all supervisors play favorites. Each has their own rules that they choose to follow. Every department is inconsistent. Even when you're there without missing any days and are a top performer , when trying to move up, the position goes to the favorite, not the qualified hard worker.
meet lots of cool people
sups are horrible, training and programs/rules are inconsistent.
Appeals & Grievance Coordinator (Former Employee) – Woodland Hills, CA – September 14, 2018
Learned many things form different departments. Great and fun place to work. Recommend applying if you live near the office. Great benefits and people. 2 large break rooms with plenty microwave tv's and internet access. Snack machines available and soda & drinks. Etc.
Group Service Representative (Former Employee) – Woodland Hills, CA – September 13, 2018
I miss Health Net however I received a job offer that, at the time, I could not turn down. I needed to make more money as the sole support of my household. Health Net Account Management was a fun place to be and I still have a friendship with all my old coworkers.
Marketing Specialist (Current Employee) – Woodland Hills, CA – September 13, 2018
I was able to get a decent job here to get back into the workforce. I like my manager a lot. It seems like they never promote from within here, and we have lost many great people because of that. They will unfortunately lose me because that as well.
Manager (Current Employee) – California – September 9, 2018
Health Net Federal Services has the potential to be a great company...unfortunately, bad decisions and a weak management suite have caused the firm to find itself behind the competition in both infrastructure and culture. The mission is worthy and the majority of the people coming to work do it because they have a personal connection in supporting the men and women of our nations military, Veterans, and their families.
Long work hours and outdated systems means that you work harder and longer than you should have too. The nature of federal contracts makes it a unique learning environment but one that is not easily replicable in the commercial sector. This leads to very specific requirements for a program that must meet the governments every desire, regardless of how ridiculous they might be.
The company is going through a season of change which will make the next several years interesting to observe but difficult to manage if on board. People remain to the be greatest asset of the firm and if the management team can identify those key players the company could potentially turn the corner and be great.
Prior to the merger with Centene, I feel that the work environment was much better. Its not a horrible place to work but its definitely not the best either. There is job security if you work on the federal side however very little room for advancement.
Utilization Management Coordinator I (Former Employee) – Woodland Hills, CA – September 5, 2018
Each day was very busy and if there was slow day we would be able to assist other departments. Co-Workers are great to work with as we had multiple policy changes and we would help each other out by providing information and hard copies of the changes. The difficult part of working at Health Net was the work/life balance. Our department would work right up to a holiday and we would be made to work massive amounts of overtime while management took their holiday vacations. We would also be required to work weekends as our department was compliance driven. Pay was decent but the option to take an HMO for your health benefits was not given. You were only able to take PPO insurance which was not offered at a discount to their employees.
Enrollment Representative to Lead (Current Employee) – Rancho Cordova, CA – September 4, 2018
This company has a lot of potential in career growth for the company and its employees. Normally there is mandatory OT for a hour or 2 for Monday and Tuesday in the beginning of the month being its more busy other than that PTO and sick time is pretty fair here.