All the reviews are correct, you are basically on call 24/7. Pay is not cooperative with responsibility. Staffing is the main struggle but the only thing the company can do about that is offer better wages, which sometimes they do so I can't completely diss them there. I don't feel I am above it, but I definitely get a thought that I didn't get a college degree to scrub toilets as I'm filling in for a housekeeper who didn't show up or quits without notice. This is what most of your time will be spent doing. And when things finally start to go smoothly, corporate decides to add on more daily paperwork.
On the plus side, there is room for advancement, however unless you can get your building properly staffed so that you can step away for a day or two to get seen by other administrators or corporate managers don't plan on any promotions. Also on the positive, you are given some free reign over your account (building). You basically run the show most of the time with a couple visits from you district manager each month.
pay, benefits (or lack thereof), work/life balance