Working at HealthEquity
HealthEquity is a good place to be in Member Services. The company treats its customer service representatives very well--higher than average industry pay, frequent free lunches, etc.
HealthEquity is not a good place to work outside of Member Services. It never gives raises, demands long hours and doesn't train managers how to manage or delegate. People are hired to do jobs and not empowered to do them. Skills are wasted and morale is very low as are pay rates. Poor managers are kept onboard far too long at the expense of good employees.
The company purports to being "purple," meaning remarkable based on Seth Godin's Purple Cow book, but penalizes purple people to support very mediocre ones.