Company states it wants change but refuses to do things differently while expecting better results. Management appears to be supportive at first but does not provide the support and tools needed to be successful. Staff is cliquish and there is alot of backstabbing. Management overlooks this and makes excuses so as not to have to deal with the real issues.
It is a fun place to work. HeathFirst was my second home. It is a family's place where everyone can socialize with each other.The staff is formidable
Director General Accounting Services (Former Employee) – Fall River, MA – October 1, 2018
It is a fun place to work. HeathFirst was my second home. It is a family's place where everyone can socialize with each other.The staff is formidable and they are always ready to work and help the patients to feel at home.
Application Developer / Consultant (Current Employee) – New York, NY – October 1, 2018
Working at Healthfirst has been very exciting. As I have learned a lot on the job and about the culture. The people I have been supervised by and worked closely with have been extremely helpful and motivational.
Former employee (Former Employee) – New York, NY – October 1, 2018
I mostly enjoyed the relationships built during my tenure at this company. Due to the shift in corporate culture and executive level changes unfortunately there has been some detrimental changes that has changed the morale of the company
Patient Care Manager (Current Employee) – New York, NY – September 29, 2018
Upper management sucks, They always change up guidelines and dont care about the employees. They listen to every phone call and look for reasons to fire you. The upper management has no clue on the day to day activites
Senior Telecom Analyst (Former Employee) – New York, NY – September 25, 2018
A typical day would include checking voice and network equipment first thing in the morning, next check all circuits and run reports for daily/a monthly traffic. Run system check on all network and voice equipment. Open Help-Star ticketing system and work on critical ticket first and resolved user issues, and all other tickets in order received. Setup new users by creating accounts in Exchange Server, Right Fax, Blackberry Bes Server, phone and Aspect Call center, and voicemail system and a host of other servers. Troubleshoot Fax machine, printer and other peripheral.
Medical Records Coordinator (Former Employee) – New York, NY – September 24, 2018
The salary was quite low for New York city. It was very hard to make end meats with such low salary. The good part was a possibility to work from home. Also, the colleagues and the management were quite welcoming and supportive.
Program Manager (Former Employee) – New York, NY – September 23, 2018
Healthfirst culture is more like a start up .This can be good or bad depending on what you are looking for. You probably won't end up doing the job you were hired to do but you will learn a lot. It is a corporate culture.
FAMILY NURSE PRACTITIONER (Current Employee) – Byhalia, MS – September 20, 2018
overall good place to work. Typically sees about 35-45 patients/day. patients are very appreciative. great community. The hardest part of doing job is working with constraints of insurance and lack of specialty service in are
MCR Enrollment Specialist (Current Employee) – Lake Mary, FL – September 19, 2018
Changes can be good or bad. It is all up to how you take it. There is a lot to learn here and growth is an option. It's ok if you have no knowledge on the healthcare operations. They definitely teach you.
Operations Optimization Manager (Current Employee) – New York, NY – September 12, 2018
A diverse company with a great mission, a great place to start your career in healthcare, but it gets harder to grow and advance above manager level. Very rewarding work, but you must be ready to work under pressure
Provider services (Current Employee) – Lake Mary, FL – September 11, 2018
All I can tell is that the job is not stressful as dealing with the team lead if you have a good team lead you will be ok .A lot of the upper management have no idea was going on between the group lead and the team
Patient Experience Representative (Former Employee) – Springfield, OR – September 10, 2018
Once healthfirst merged with AccessOne employee fair treatment was the first to go. I would not recommend anyone to get a job there. They'll most likely lay you off or underpay you if they keep you around.