Assistant (Former Employee) – North Richland Hills, TX – September 14, 2018
They are not family oriented. The management acts like you should never miss a day for any reason that's not scheduled and if you have a supervisor who never reads emails its like pulling teeth to get time off requests approved.
Insurance Agency Broker Owner (Former Employee) – Pearl, MS – August 28, 2018
Don’t go to work here thinking you will actually get paid for what you sell because you will not. You’re told to sell insurance but you’re not told that you will never see the commission for all,you sold if any
Horrible management, lies on commission structure, never get paid o.
100% commission. You need to self-motivate. If the leads are good then you will do well. Some periods during the year are not very profitable, but seasoned agents usually do very well. Commitment to the job is key. Get to know your product line and you will do well. It can take approximately 2-3 years to increase your business base, but many agents are able to succeed much quicker in the first year. This company is great. Awesome training and support.
Coordinator (Current Employee) – North Richland Hills, TX – August 2, 2018
HM is stuck in a rut. With the constant rebranding and layoffs, the veteran employees are territorial and full of grudges. Management is too busy with infighting to focus on employee culture. The company is a reflection of the turmoil in the health insurance industry. If you are looking for a stability, look elsewhere.
Customer Service Representative (Former Employee) – Lakeland, FL – July 9, 2018
Working at Health Markets was an excellent experience for me! I truly enjoyed the opportunity and what I learned as well. The Management empowers employees to make decisions support and interact with them, and act consistently. Because of the strong Culture, the company Organizations outperform their competitors in financial performance and are generally more successful.
management, like everyone else in the company, are selfish sale people. you are a contracted 1099 worker and not considered an employee. there are zero benefits included because of this 'definition' of employment. even though you aren't an employee, you sign a contract that you can't contract with anyone else in the business while working at HM and for a year after you leave. you are required to attend weekly meetings that you are not paid for. every 1 to 2 months you are expected to go to a regional meeting that can be up to a 3 hour drive or longer from your location...unpaid, once again.
you only get paid if you sell something. Major Medical insurance is the main product. you get paid zero dollars for any real major medical policy you sell. you are encouraged to 'upsell' company offered add on policies that are designed to benefit the company more than the buyer.
the strategy of the company is to hire as many 'agents' as possible, regardless of their potential to be able to sustain a career in sales. new agents are encouraged to sell products to their family and friends to get their business started. even if the new hire cannot sustain a business that can provide for them and their family, it doesn't cost the company anything to keep them on board. (they will try to convince you that it does cost them in nonsense areas like, paperwork.)
sales leaders have access to their agents' book of business and their leads. many sales leaders steal leads and business from the agents under them.
completely flexible schedule
you have to sell near worthless, overpriced products to hard working honest people on a budget
Insurance Broker (Current Employee) – San Diego, CA – April 15, 2018
No base pay. Commission only. But even that is being taken away more and more. Some companies and products don't pay any commission at all. We are supposed to be informed of the pay changes by law so we can agree to them, but multiple times I found out after the fact, when I was trying to figure out why I haven't received a paycheck. Even if you do make a sale, the commission very poorly pays you for the time, effort and stress you endured during those hours working for just one client- less the $10 per hour.
Management is extremely rude. I leave meetings almost in tears out of frustration with how ugly they can be. They make you feel like you are garbage even though you spend hours working, only to not get paid. They tell you that they are passionate about this business and protecting people. But it's all clearly a lie. They only care about numbers.
Great place to work unfortunately they no longer sell insurance which resulted in laid off.
SENIOR UNDERWRITER (Former Employee) – North Richland Hills, TX – April 5, 2018
Healthmarkets was a great place to work. I did get a promotion to underwriter supervisor as well as a pay raise. Employees received yearly raises and great benefits. Unfortunately most everyone was laid off as they no longer sell health insurance.
Thank you for your feedback. We’re glad to hear that you enjoyed being a part of the HealthMarkets family. While we no longer underwrite our own major medical health insurance, we now do that for supplemental health insurance. We’re also happy to share that we’ll have a new underwriting position opening up soon, should you be interested.
Independent Representative (Former Employee) – Coit and Park – February 24, 2018
This company corporate office is in Grapevine. They have poor training, poor communication, not a fun place, management lacks in training. A typical day was to try to sell a police to the customers using the market place to optain a policy.
Thank you for sharing your experience. Our corporate office is located in North Richland Hills. Perhaps this review was intended for another organization? If not, thank you for providing feedback as we continue to improve our company and accelerate our investments in training.
Job Work/Life Balance
After 23 years in the industry, best opportunity
Agent (Current Employee) – San Antonio, TX – February 9, 2018
As with any career, it is what you make of it. I worked here for a few years and made average $$. Problem was everyone feels like they are self employed and don't want direction or structure. When my manager started holding me accountable and I started holding myself accountable the $$ came. I guess you can't beat hard work. Healthmarkets is also very insightful to the future of this very complicated industry. I have seen lots of broke insurance agents come from other companies and if they follow Healthmarkets process become very successful.
Insurance Agent (Former Employee) – Des Plaines, IL – February 6, 2018
I worked for this company and I found it to be completely unprofessional the boss was running around trying to get in everyone’s pants. I took a job trying to advance my career and found myself in a flop house . The boss wanted to be the mentor to the women but only if he could sleep with you if you didn’t sleep with him you didn’t get your sales very unprofessional and very illegal . I have never worked for a place like this before and it made me feel so uncomfortable I had to quit.
Lead Agent (Current Employee) – Texas – January 5, 2018
Very good place to work. Staff and management (some) are great to work with. Some, if you are not their favorite, good luck getting questions answered. One of the New Supervisors picks who she wants to help. The New Supervisors do not set the example. come in late, leave early. But, they want everyone else to go above and beyond. She talks down to people. She tries to make herself look good in front of her upline but, when they are gone, she sits at her desk and does nothing work related.