Claims Examiner (Current Employee) – Philadelphia, PA – October 14, 2018
The place isn't bad. Most people are nice, but the environment can get stressful. The pay is decent but I believe the company is gonna switch leadership soon and you can already see the type of changes being made. Overall not a bad company.
Employee (Current Employee) – Bloomington, mn – October 7, 2018
Started out alright but was quickly pulled back into a high school type clique mentality. There is favoritism, backstabbing and people will simply throw you under the bus if you don’t fit in. My manager quickly became toxic and micromanaging and treats me like an idiot. Have been searching for another job, the only reason I’m here is the pay and benefits are great
Cafeteria, benefits, salary
Cliquey, favoritism, very little consistent training, micromanagement
Certified Case Manager (Current Employee) – Minneapolis, MN – October 2, 2018
With 10 years experience with this company I still do not feel appreciated. Departmental leadership has many internal conflicts providing poor direction, mixed messages, and an overall culture of blame, sabotage and suspicion.
Union positions = Pros: Great place to work if you want just want to work at a job that pays you do the work and not bring home the stress. Union benefits are amazing. You also get a .50 raise every 6 months for 7 years and after that 7 years you then get longevity checks.
Cons: If you are lower in seniority, you will not get your desired days off unless you have an amazing team of coworkers that is willing to work with you to get those days off. Most union positions are hourly so you are required to record everything you do. Promotion is also based on seniority so if you are very skilled and new the company, moving around might be a bit difficult.
Non-union positions = Pros: Great work life balance. You are not required to clock in and out as strictly as union positions. Depending on your position, you have the option to work from home.
Cons: Benefits are not as great as union positions but better than most other companies out there. You get a raise based on your performance and it's not as much as union positions.
Other (Former Employee) – Philadelphia, PA – September 25, 2018
I have been hear about five years and the culture in the company have changed drastically. I cant say that I am excited to come to work any more. Management is so bias! The do not have your back they will through you under the bus in a heart beat. No room for growth in certain departments.
Member Services Representative (Former Employee) – Philadelphia, PA – August 28, 2018
HPP was Once a great company to work for and I'll leave it at that! Human Resources is ran by the absolute worse! Favoritism is at an all time high! I would not recommend HPP to anyone at this time! As far as upper management it's no longer diverse.
Culbreth and Associate (Former Employee) – Doylestown, PA – August 27, 2018
The management was approachable and easy to work for. The environment was relaxed and busy. I really enjoyed working for Health Partners it was no pressure and no one constantly over your shoulder. We were able to get our work done with no additional stress.
HPP is a production driven diverse place to with growth opportunity
Business Analyst (Current Employee) – Philadelphia, PA – August 24, 2018
In my role as an Analyst for benefits, coding and medical policies, I assist with updated codes accurate and timely, benefits are set-up correctly in the system and I review medical records submitted for appeals to support medical necessity or unlisted codes. I work with a great team of nurses and medical director where I've learned how to read medical records and make decisions on approvals based on benefits and coding. The most enjoyable part of my job is the teamwork throughout the company and how I can assist and educate providers and vendors on our process and obtain their feedback.
Customer Service Representative (Former Employee) – Philadelphia, PA – August 23, 2018
nice place, nice employees, reasonable place to work, convenient location, fair treatment, I enjoyed the training and the professionalism. I would go back, was a temporary employee while employed there.
Precertification Coordinator (Former Employee) – Philadelphia, PA – August 23, 2018
Spent 13 yrs and great until last 5. High turnover of managers, supervisors. Back biting, in house fighting. No loyalty. Slackers and thieves and backstabbers. Management refuse to be accountable or the actual trouble maker.
Member Service Representative (Former Employee) – Bloomington, MN – August 14, 2018
I loved working at HP when I first started but when things get hard it seems like you are under a microscope and nothing you do is right. They expect you to only have 4 unplanned days in a 12 month period which is unrealistic especially if one has a mental illness. A typical work day includes you verifying insurance for providers, informing members how their insurance works and who is in network for their policy as well as checking prior authorization requirements. I had a little insurance knowledge when I started here but after the 5 week training they make you go through before going out on the floor helped me learn A LOT. Id say the hardest part about this job is you have a set schedule. You go to lunch and break at certain times which can often be super far apart or super close together and you have a time frame to how much you can spend going to the bathroom. Most enjoyable part I would say is the coworkers that I have around me.
Great health insurance and option to purchase additional PTO
Have to plan PTO 6 months ahead of time, unplanned expectations, management
Quality Review Specialist/Senior Auditor (Former Employee) – Philadelphia, PA – August 9, 2018
I loved the culture of the company, they made you feel appreciated and it showed based on compensation, raises and bonuses. Annual holiday party and luncheon was amazing. They do alot in the community. The CEO was actually a “real” person, very approachable and open to ideas and concerns. Overall amazing company to work for!
Excellent pay and benefits
Promoting is based on who likes who and not what you know