1. Would bring in qualified management and put in policies to guarantee proper employee training.
2. like the UK/Europe give employees a few chances to make mistakes and improve on them, for we are only human.
3. Treat everyone with respect no matter the qualifications, our actions speak louder than a piece of paper.
Answered - Front Desk Receptionist (Former Employee) - Midway, WA
Same policies for every department and employee.
Answered - Patient Access Representative (Former Employee) - Renton, WA