Not at the Redmond Office
Dental Front Office (Former Employee) – Redmond, WA – July 15, 2018
Healthpoint is a good company in theory, however, don't waste your time applying at the Redmond dental office. When I applied for my job I was asked how I handled conflict. I thought they were implying working with the patients. Never did I dream it was the inner office people and management that the conflict applied to. The management in this office is terrible. That office is oppressive and very demeaning. You will be treated like a child there. They are constantly changing the rules and procedures and they run reports on everything. Because they are a non-profit company, everything hinges on the numbers and you will never be good enough. Forget the patients or that their motto is "everyone deserves great care" because that's not how you'll find it. The management and supervisors need a few classes on interpersonal relationships and how to actually manage an office. You will be threatened to be written up over everything. You will also find that there is a lot of gossip and back biting. There's a reason there's a sign on bonus, it's not worth your time, stress or struggle to be anything more than a number maker. I loved the patients and my heart went out to them but honestly, aside from the benefits and hours, you won't matter to anyone.
You'll never be good enough