Face to face interview
Answered - CUSTOMER CARE REPRESENTATIVE (Former Employee) - Columbus, OH
The interview was OK but very rushed to hire
Answered - Customer Service Representative (Former Employee) - New Albany, OH
I was called a month after the application process. I was asked about my work my background and then was asked if I would move to Bill review when it had openings I gladly said yes. I was reviewed with my references and offered a job and an agreement I would move to my field, they began to hire outside the company for billers and was not even ask. I was told if I try I would lose my job. I love to work but I also play fair.
Answered - Customer service and provider call resolution (Current Employee) - Gahanna, OH