Difficult to read that you felt disconnected. This is not the Company culture we strive for with part time not full timers in any role. No excuses. Management takes full responsibility to do a deep dive and not take anyone for granted.
The difficult decision to change or eliminate classes is not subjective but based on usage and consistent member participation. Classroom space, instructor availability, days & times are finite and making sure we offer the style of classes that meet the most members needs is the goal.
More often than not, the disappointed members try and find they actually enjoy doing a different class and spicing things up a bit.
Hope you are doing what you love and still are helping others get and stay healthy.
So very pleased to read that your experience helped you to grow as a person working in a people focused business.
Competent, committed and can do people are the dream employees and we hope that you find success with your new found confidence, work ethic and expertise.
Thank you for sharing & perhaps our paths shall cross again.