Healthways, Inc Employee Reviews

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1.0
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Zero accountability and lack of communication and management
Employee (Former Employee) –  Weirton, WVSeptember 13, 2018
CEO will ignore any means of communication requests. She micromanaged all her employees. Toxic environment due to one individual always causing problems, CEO was informed by many employees and still chose to ignore the situation and keep said individual employed. Healthways lost numerous employees in a 2 month span and the CEO obviously did not put much care and effort into the best interests of the clients. I would never encourage anyone to work at this agency. I feel bad for the employees and how they are treated and disrespected and unappreciated and for the clients who have been bounced around due to employees leaving because of the management.
Pros
None
Cons
Management, toxic environment, low pay
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2.0
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Company no longer cares about employees
Health Coach (Current Employee) –  Franklin, TNFebruary 8, 2018
Over the 3 years I've worked here the workplace culture has consistently declined, but more rapidly since acquisition by Sharecare. They're all about the bottom line which means employees are no longer encouraged to strive for work/life balance or allowed any autonomy. Toxic employment practices are causing many quality, long-term employees to jump ship.
Pros
Good PTO, supportive co-workers, opportunity to work from home
Cons
No raises or cost of living adjustments, lower level management unable to support colleagues, lack of transparency, frequent layoffs, too many to list
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4.0
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great place to work!
09/2012Accounts Payable Coordinator (Former Employee) –  Franklin, TNMay 5, 2018
this company had outstanding benefits

not a lot of overtime except during month end

compensation was good even 10 years ago

the culture of the company was outstanding

the only real downside was management and advancement
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4.0
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Nice to grow and learn helping people
Systems Administrator (Current Employee) –  Weirton, WVDecember 20, 2018
Helping staff with reports, programming, network cabling, copiers, maintaining servers, workstations and team meetings.

The workplace culture is focused on helping clients obtain their goals by using Healthways programs.

Healthways is a nice place to work.

I enjoy the staff and clients.
Pros
Nice people to work with.
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5.0
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Ok
RN Corporate Clinical Recruiter (remote) (Former Employee) –  Remote, CADecember 1, 2018
Stay organized so you can get your job done efficiently. The team supported each other. Everyone works hard especially the support staff. Staff is friendly. Management is nice.
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4.0
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Great Environment, wish I could have stayed
N/a (Former Employee) –  Chandler, AZMarch 19, 2018
I loved working at healthways, it was exciting, fun and I had the opportunity to have a mentor. However, I did leave the company due to the management and compensation. If you were "not approved" by the management, it is hard to advance within the company. Other than that, it was a great experience. The culture, employees and events were very fun.
Pros
Free fitness classes, Hsa, Benefits
Cons
Management, Compensation
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1.0
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Healthways is a place to work only to get experience in the field. There is a high turnover rate, low morale, and and the mission of HW has been lost
Waiver side (Former Employee) –  Weirton, WVNovember 11, 2018
There are a lot of caring employees working for the right reasons at Healthways. Middle through upper management are often unqualified and lack the ability to make sound decisions.
Pros
Co-workers
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4.0
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Great place to work with positive people.
Direct Care Staff (Former Employee) –  Weirton, WVDecember 14, 2018
When working at Healthways, I found the environment to be very positive and uplifting. There were always supports provided for the residents of the housing development and facilities. Staff there were always courteous and willing to work with you, and so were the supervisors.
Pros
Positive work environment. Good managment.
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4.0
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Amazing people to work with
Health Coach (Current Employee) –  Franklin, TNSeptember 6, 2017
Recent changes have deflated the morale. The redeeming qualities are in the people that knew what a great culture it was and strive to maintain it. Upper management seems disconnected from day to day experiences and parrot the same jargon instead of answering questions and addressing concerns empathetically. This makes them hard to trust. Direct supervisors have all been understanding and genuinely concerned for colleagues engagement and welfare. As many pros as cons but it's not as vibrant as it used to be.
Pros
Amazing colleagues and direct managers, great pto allowance, work at home option
Cons
No new skills training, no longer seem to value creativity and autonomy from colleagues, minimal room for advancement or variety of job
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2.0
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Monday thru Friday
HS1 (Former Employee) –  Weirton, WVAugust 7, 2018
The job is Monday through Friday which is really nice to balance my son's sports but the management is awful and you make minimum wage. Lots of favoritism twords some staff.
Cons
Low wage
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4.0
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Nice place to work
Senior Health Promotions Specialist (Former Employee) –  Peoria, ILJune 27, 2018
My experience with Healthways was great I left because I had to move and there was nothing available within. ALL benefits were great including salaries.
Pros
Great pay, great vacation very flexible with work, life balance
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2.0
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Not for the clients
Supervisor (Former Employee) –  Weirton, WVSeptember 18, 2018
This company is out to make money and they do not care about their clients well being. They do whatever it takes to keep the clients there even if it means lying about the clients condition to doctors so that they are not diagnosed with something that they have to move them out of healthways for.
Pros
They give their employees great bonuses at the end of the year
Cons
They will work you into the ground. They will work you up to 18-20 hours
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5.0
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Values their employees
Accounts Receivable Manager (Former Employee) –  Tempe, AZFebruary 5, 2019
Healthways values their employees and their ideas. Mentoring program is available and managers want to see their employees grow and advance within the company.
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3.0
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Fun place to work
Telephonic Registered Nurse (Former Employee) –  Des Moines, IAJanuary 2, 2019
calling pt after hospital stay to review discharge orders
call pt to do motivational interviewing to help them make healthy changes in their health
health coaching
Pros
workout time
Cons
not many- the went out of business in DM
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4.0
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Offsite offers more flexibility
Health Promotion Specialist (Current Employee) –  Chicago, ILNovember 21, 2018
Working offsite allows the employee for a more flexible day. I was able to work from home two or three days a week. This helped with being able to pick up my daughter from daycare.
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3.0
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Management
Health Coach (Former Employee) –  Chandler, AZJuly 14, 2018
Extreme, micromanagement. Did not feel positive reinforcement for accomplishments. Workplace was very segregated, not a team environment. Gossip in the work place.
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4.0
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Fun place to work with ample opportunities to express creativity
Human Resources Specialist / Recruiter (Former Employee) –  St. Louis, MOMarch 29, 2013
This is a great place to work if you work at the corporate offices. I worked in one of the call centers where there is very little opportunity for advancement. Terrible benefits package...high deductible plan with a lot of restrictions. Pay is great if you are a member of management or in a clinical role. Otherwise, not equitable for the amount of work you put into it. I loved the culture and the people, but the business side needs some work.
Pros
free gym membership, free coffee, fun atmosphere, great colleagues
Cons
benefits package is terrible and very costly when you are not making much to begin with.
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5.0
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great company
Telephonic Disease Management Clinician (Former Employee) –  Westport, MOMay 26, 2018
great company. work and family balance is good. good benefits, fun place to work. the co workers are very nice and professional. the work from home is very convenient.
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3.0
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long hours, great pay, good full-time benefits, great management, tedious job duties.
Engagement Representative (Former Employee) –  Maryland Heights, MODecember 19, 2012
The engagement representative position was very tedious and required you to sit for very long periods of time.The training at Healthways provided every bit of information you may need to complete all activities and specific customer relation scenarios. The management always made sure that you were happy and had the proper tools to complete each duty.
Pros
good management, good pay, good benefits and some opportunity for advancement.
Cons
long hours of sitting, over the phone customers are irritable, and the duties are tedious.
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4.0
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Preventative health coaching, positive work enviroment
Health Coach (Current Employee) –  Bellevue, WAJanuary 24, 2015
Overall a great company to work for. Typical work day includes: team meetings, telephonic coaching sessions and caseload management. I have learned a lot at Healthways about lifestyle management, behavior change and tobacco treatment. The management staff and other colleagues are very supportive. Hardest part of the job is trying to break the monotony of your day. Most enjoyable part of the job is working with like-minded colleagues and coaching members to adopt healthy behaviors.
Pros
Pto, benefits, co-workers, culture
Cons
Lack of advancement in the company, monotony
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Overall rating

3.6
Based on 315 reviews
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3.8Work/Life Balance
3.6Compensation/Benefits
2.9Job Security/Advancement
3.2Management
3.7Culture