Great place to work if you are in it for the client
International Children's Center case manager (Former Employee) – Chicago, IL – September 27, 2017
Heartland Alliance is a great place to work if you are dedicated to direct service. Advancement is hard due to Heartland being "Unionized". Promotions are based on seniority and not skill or work ethic. Heartland is also very corporate and their is a clear line between management and staff. Change and improvement to programs are slow and often suggestions on improvement are ignored. The culture seems friendly but their is a lot of gossip and back stabbing. If you have an issue from HR don't expect management support, as they are often told not to intervene. Finally many of the upper management lack in people skills and don't know how to how to professionally address issues. These senior managers are in place because of seniority and many started when the doors opened.
If you are about helping clients and are good at ignoring the obvious flaws and low pay then this is a great place to work, but if you are looking for advancement and have a hard time with corporate politics move on.
Free meal per shift, Great Clients
Corporate environment, lack of professional growth do to senority