Heartland ECSI
Get weekly updates, new jobs, and reviews

Heartland ECSI Careers and Employment

What is it like to work at Heartland ECSI?

2.7
Work/Life Balance
3.0
Compensation/Benefits
2.6
Job Security/Advancement
2.4
Management
2.6
Culture

What are people saying about the leadership at Heartland ECSI?

64%
of employees approve of CEO’s performance
CEO Approval is based on 14 ratings
2.0
Too much workload put on phone staff resulting in poor customer service
Written by Student Loan Advisor (Current Employee) from Warrendale, PA on March 22, 2018
The inbound call staff takes the brunt of all technical, processing and procedural issues. First line management (Team Leads) are helpful. The actual managers, however, do not seem to have an understanding of the call flow or the issues that confront the inbound call staff.

The sales team has brought on many new clients (colleges, trade schools,
 - more...
Pros
Pto
Cons
Management, too many clients for staff to handle.
See Heartland ECSI reviews about management

What do employees say about Heartland ECSI's culture and work-life balance?

Slow-paced
Quick-paced
Stressful
Relaxed
3.0
Nice company to work for
Written by Student Loan Counselor (Former Employee) from Robinson Township, PA on January 6, 2016
I liked the company. It was a nice company to work for. They were very friendly there. Hardest part of the job was not enough compensation for the commute.
See Heartland ECSI reviews about culture