Heartland ECSI
2.5 out of 5 stars.
Get weekly updates, new jobs, and reviews

Heartland ECSI Careers and Employment

About the company

  • Industry
    Financial Services
Learn more

Rating overview

Rating is calculated based on 28 reviews and is evolving.
2.5020172.8020181.5720192.332020

Reviews

HelpDesk/Customer Service Advocate/Transactions Coordinator in Winston-Salem, NC
on October 5, 2020
This is like any other call center job. It has it's ups and downs. Nice people and a great manager in NC location make it a bit better. You get out of it what you put in to it.
Customer Service Representative in Warrendale, PA
on June 6, 2020
Not diverse at all. Very sexist & racist. Bullying & harassment are tolerated. Theft of ideas is common practice. Worthless raises. No advancement.
Associate Customer Service Advocate in Warrendale, PA
on March 8, 2020
Call center atmosphere, learned to never tell anyone even the bosses my goals for there, management has no idea what they are doing, only one team lead there knows his job and is willing to help, the culture there is who can step on someone to move up, hardest part of the job is trusting anyone there, best part of the job is punching out
Assistant Customer Service Advocate in Warrendale, PA
on August 17, 2019
I used to love working here, people were nice and friendly. Benefits and pay is not bad. I think you should get extra $ for all the skills you have to learn. There is a lot of favouritism and no room for Career advancement, unless you know someone. Work is barely recognized unless your a favorite. It's sad to have a great place to work but has a high turnover rate because of management and over bs there.
Supervisor in Warrendale, PA
on August 12, 2019
The management team doesn’t embrace true employee development. The general manager seems to be attempting to learn as he goes, not really understanding how call center operations work.

What would you say about your employer?

Help fellow job seekers by sharing your unique experience.

Questions and answers

People have asked 9 questions about working at Heartland ECSI. See the answers, explore popular topics and discover unique insights from Heartland ECSI employees.

See questions about:

  • Working Hours
  • Attire
  • Benefits
  • Dress Code
  • Hiring Process
  • Interviews
  • Promotion
  • Working Environment

Interview insights

Insights from 6 Indeed users who have interviewed with Heartland ECSI within the last 5 years.
Average experience
Interview is easy
Process takes about a week

What's being discussed at Heartland ECSI?

Select a topic to see what people are saying about different issues
  • Professional development
    Explore skills and training, pay raises and promotions and management and culture.
  • Mission and values
    Explore company values, community, the relevance of the mission and moving on.
  • PTO and work-life balance
    Explore PTO allowances, work-life balance and flexibility and parental leave.
  • Work from home
    Explore work from home during COVID-19, remote work support and work-life balance.

People also viewed

  • Companies
  • Heartland ECSI