Poor management = low employee morale
Payroll (Former Employee) – California – August 30, 2018
I used to enjoy my job and coming to work. The director is unapproachable 99% of the time, and has clear favorites. The focus is clearly on the sales side of the business rather than the operations side. There is no career path, and the only real opportunities for advancement are only offered to the employees located in the other branches. Employees are now making essentially sales calls and being pressured to push the additional services to the clients, but there are essentially no reps to assist the clients on the West Coast (ancillary services employees are really only available to help the clients between 8 am and 5 pm EST because they're located in the other branches). Additional job duties that are not part of the original job description are constantly being added, with no increase in pay. The merit increases leave something to be desired, and seasoned employees are often left making far less than new hires brought on board. The director has tanked the morale on the floor, and many hardworking, dedicated employees have started feeling overworked and unappreciated. At some point, you'd think the company would start looking at management as the root cause for the high turnover rate. The benefits aren't terrible, but they aren't great - the PTO is probably the best selling point.
Occasional free food, cups, shirts, Pto
Micromanagement, no career advancement opportunities, low pay, high client base