Incompetent management, good coworkers otherwise
Repair Technician (Current Employee) – Leawood, KS – May 3, 2017
Typical day is you work on laptops and handhelds from panasonic all day and must meet a quota that they try and say that it's not a requirement to make the quota to get a pay raise but will 100% deny a pay raise or advancement if you don't meet it. Brown nosers get far in Heartland as many of the best technicians are allowed to walk right out the door without Heartland attempting to retain any of the good employees. Makes the job harder as most of the people remaining coast as they know nothing will happen to them as far as being fired as they continue to bleed technicians out the door.