Heights Finance Corporation Employee Reviews

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4.0
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Decent job
Administrative Assistant (Former Employee) –  Danville, KYJune 6, 2018
This was just a temporary job but was nice to work there. I learned quite a bit. The other employees were polite and well organized. The job was close to my home and even though I was paid through a temp agency, the compensation was more than enough.
Pros
Close to home, indoor work
Cons
Was just a temp job
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1.0
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Stressful
CSR (Current Employee) –  KentuckyMay 31, 2018
Worst place ever to work. If you want a life outside of work, this is not the job for you! You can never make plans because you never know if you’re working late. No matter how well you do it is never good enough!
Pros
None
Cons
Hours, management
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2.0
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Stressful
Office Manager (Former Employee) –  Danville, KYMay 30, 2018
Very micro managed nothing you do is ever good enough OR fast enough. They look down on women is supervisory roles. If you are a man you will advance and get paid within the pay scale
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3.0
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Fast paced and sometimes enjoyable
Credit Manager (Former Employee) –  Johnson City, TNMay 6, 2018
I worked there long ago and learned a lot about finance companies. It was a typical finance office, doing loans and taking payements and making calls.
Pros
A good learning experience
Cons
No vacation time allowed at the end of any month or during the holidays
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2.0
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Could be an ok place to work
Employee (Former Employee) –  TennesseeApril 9, 2018
Management was awful. Acted like a zoo most of time. Loved customers was the most enjoyable part. Don’t try doing the right thing, you’ll be corrected.
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5.0
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Productive place to work
Customer Service Representative/Accounts Payable (Former Employee) –  Somerset, KYMarch 8, 2018
Great place, Would recommend, Great learning potential. Management is helpful. Typical day would be collections, payments, sales (meaning promoting our finance). Running credit applications, filing; and breaking files down.
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1.0
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Terrible management
Credit Manager (Former Employee) –  Ashland, WIFebruary 1, 2018
Management is terrible and the training process is horrible for the measly amountof pay and benefits. If you want to advance you better not have a life and be ready to devote a min of 70hrs a week to that place. Dont waste your time.
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1.0
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Branch Manager
Branch Manager (Former Employee) –  Racine, WINovember 20, 2017
poor training, poor upper management, poor lack of support form upper management , not racially diverse company, expects more than there actually willing train on, worst company I've ever worked for, overworked under compensated, stressful,
Pros
offers health benefits etc
Cons
working lunches, early mornings, late nights
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5.0
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Excellent company to start a career
Customer Service Representative (Former Employee) –  Murfreesboro, TNJuly 7, 2017
String training,great leadership, full benefits are just a few things that Heights offers to employees. Great atmosphere, wonderful customers and a fast paced environment.
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4.0
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Opinions vary from manager to manager
CREDIT MANAGER (Current Employee) –  Evansville, INJuly 6, 2017
Each district manager runs their offices differently, and each manager has different standards. When my manager is on vacation the assistant manager takes over and has completely different expectations of what is expected.
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4.0
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Customer service duties.
Customer Service Representative (Former Employee) –  Janesville, WIMay 18, 2017
Helping people achieve financial goals. Collecting on accounts. Answering phones. Get to interact with customers and develop relationships. You learn about how credit affects your life. You get to teach your customers of credit management.
Pros
Working personally with clients and developing relationships.
Cons
Insurance wasnt the best. Assisting customer with complaints and issues.
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4.0
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Great place to work
Customer Service Representative (Former Employee) –  Johnson City, TNJanuary 9, 2017
Great place to work. Flexibility with time to handle personal business. The women here are wonderful as people and co workers. More like a family than co workers
Pros
Environment
Cons
no ot
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1.0
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No Work Ethics
CSR - Customer Service Representative (Former Employee) –  TennesseeJuly 4, 2016
The manager I worked for truly doesn't care about how employees come to work. She was more focused on being their friend then following company policies. I made upper management aware. We shall see if the company cares enough to correct the ONGOING issue. Company needs to seriously implement and enforce random drug screens.
Cons
Management doesnt follow company policies. Poor leadership.
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2.0
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Loan Shark
CSR - Customer Service Representative 2 (Former Employee) –  Dyersburg, TNApril 29, 2016
You are pushed to loan to people who can't afford higher payments. Forced to harass all contacts you have either by calling asking for payments or calling asking if they want to borrow more. Loan quotas are ridiculous. My management was ruthless, you will uneducated, and as low life as I've run across.
Pros
OK hours
Cons
Solicitations, payment calls, quotas
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2.0
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Don't expect promotions
CSR 2 (Former Employee) –  KentuckyOctober 20, 2015
Management is terrible. There is a lot of drama and if you do your job well. You aren't recognized for it. Very small offices means a lot of back stabbing. Sad thing is usually the managers. Pros: long lunches Cons: just about everything about the job. It's not just paper pushing. You do EVERYTHING for very little pay. And you loan to people who know they aren't going to pay it back so it makes collecting difficult.
Pros
Lunches
Cons
Lack of promotion, poor lending practices, management
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5.0
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Productive and Great Work Place
CSR (Former Employee) –  Murfreesboro, TNJune 1, 2015
It was great. I loved working for this company. It was an everyday job working for collections and taking payments. It was calls and reception duties.
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2.0
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Too much favoritism here within District Managers
Branch Manager (Former Employee) –  Decatur, ILFebruary 10, 2015
Working here required that you have a great deal of respect for the District Managers, whether they have earned it or not. Once you try to submit an idea, or perhaps see a better way to do things, your time here becomes limited and you are shortly replaced by district managers showing favoritism towards their friends.
Pros
Weekends off, and what use to be respectable benefits
Cons
instability with upper management due to a lot of favoritism
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4.0
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Great People. Great Work Environment!!
Manager Trainee (Former Employee) –  Anderson, INDecember 19, 2013
The management was GREAT to work for. We got the work done and reached goals. It was a great time with great people.
Pros
Work Environment
Cons
Pay (Maybe)
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3.0
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quiet office setting where I was able to make my own decisions
Recovery Collections Officer (Former Employee) –  Appleton, WIDecember 7, 2013
I learned a lot at this job about the legal system and how to file small claims, money judgments and garnishments. I believe my collection and customer service skills have been heightened since working at Heights Finance.
Pros
flexible hours
Cons
management
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1.0
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Corporate concepts are great, upper management doesn't follow!
Branch Manager (Former Employee) –  Chattanooga, TNNovember 16, 2013
Ever heard of micro-management? This company wrote the book on it. Typical company: meaning your best is never good enough. We make loans to people who have shown their repay history to be way below sub-par and are then expected to have better than average delinquency percentages. District/Region management chooses to disobey company policies for lending guidelines approving loans for applicants that do not show the ability to repay yet employee's job security is threatened when unable to collect outstanding debt. HIGH STRESS Environment!!!!!
Pros
Benefits and compensation are hard to beat.
Cons
District/region management
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Overall rating

2.9
Based on 26 reviews
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3.1Work/Life Balance
3.0Compensation/Benefits
2.7Job Security/Advancement
2.4Management
2.7Culture

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2.0Personal Development

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2.5Family Support

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