A pathetic company (to say in the nicest way possible)
CSR Dispatcher (Former Employee) – Hayward, CA – June 22, 2019
By far the most hostile and unprofessional work environment I’ve ever experienced. Not at all worth the pay (which isn’t enough to survive in the Bay Area anyways).
Management is unqualified, management is paranoid and thinks employees are out to get them, management will plot to fire you if you make an HR complaint against them about unprofessionalism, management will pick and choose who he believes during conflict depending on who he likes more, he will laugh in your face when you have problems with other employees, HR will ignore your concerns (racial, sexism, harassment, aggressive coworkers, etc.) in the workplace, If you do not fit into the clique of coworkers they will blatantly lie on you repeatedly to get you fired, it’s obvious that they have nothing better going on in their lives so they obsess over work drama and gossip, the employees talk about each other very badly behind each other’s backs, hard to do work with all of the drama and backstabbing going on no matter how neutral you try to remain. The customer hates them which isn’t very comforting as far as job security goes. It’s really just a hot mess. Don’t apply unless you want to be under constant stress and criticism. They honestly do not care about their employees here. I just walked out one day after realizing I was above working there. Best decision I’ve ever made.
Most of the IC’s are pleasant, Teaches you the kind of environment you DON’T want to be in, really tests your patience and helps you recognize your limits