They need to get rid of management and bring in new ideas because everyone has been there so long and brought this company from the top to slipping badly
Answered - Sales Representative (Former Employee) - Nashville, TN
Put customer first
Get rid of the service manager . Make sure everybody treat equally.
Promote from within
Answered - Coordinator (Former Employee) - Romulus, MI
Acknowledge that your employees will never put the customer first if the company doesn't put their employees first.
Answered - DIVISION MANAGER (Current Employee) - Everett, WA