I was the first Ward Clerk
First Ward Clerk / Unit Secretary (Former Employee) – Lubbock, TX – November 17, 2018
I was the very first ward clerk. All of the other hospitals had one except for Highland. I was hired on a 6-month probation. Ended up working there 4 years (until we moved); wrote the training manual for future ward clerks and trained every one of them over the next 4 years.
My daily routine: have all of the patients' charts organized, neat, up to date and ready at times for the doctors to have access to. I also had coffee waiting (plus appropriate charts) for each doctor when they made their rounds. I answered the phone at the nurses' desk; ran errands when necessary for both nurses and doctors. I sometimes delivered patients to lab or x-ray via wheelchair. I LOVED MY JOB.
Because I was taking EMT training, the doctors often took me on rounds with them when we were not busy and I even was able to observe 2 surgeries and help put on a cast in the ER.
I am sad that Highland Hospital is no longer. It has been replaced and now is called Grace Medical Center.
The other ward clerks who came after me, did not like me because the things I did were not because I HAD TO or because it was in the manual. I did it because I wanted to. I am sure if someone else had written the manual, it would have been much shorter.
Working alongside some wonderful nurses and doctors. Being able to learn from them.
Sometimes needed to be in two places at the same time or do what two people wanted me to do.