Questions and Answers about Highmark Health

Here's what people have asked and answered about working for and interviewing at Highmark Health.

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  • What is the work environment and culture like?
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32 questions

Lots of paid time off (30 paid days including 9 holidays and a volunteer day), 401k up to 7.5% match (3% automatically from the company without having to match, plus and additional 4.5% to match), tuition reimbursement ($5250 annually), good medical, dental, vision insurance (choice of a free or low cost plan), free life insurance, free disability insurance, discounts from other companies, legal assistance, free on-site gym or a free Prime Fitness membership giving you access to over 10,000 gyms, and more

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40 hr week is the norm, I however work OT 1.5 hrs up to 2.5 per day

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The first thing I would advise you to do is dig down deep and realize you have dignity. Then go out and apply for a real job

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40 / week depending on time of year, open benefit enrollment or medicare enrollment.

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They don’t necessarily have “vacation” day, instead they have paid time off (PTO). For a full time employee you receive 20 days (160 hours) of paid time off. You also have nine federal holidays off that are fully paid. Additionally, you have 1 day (8 hours) of volunteer time, where the company pays you to take a day off and volunteer in the community. As for the “vacation policy” their is a certain daily allotment of hours off and it is first come first serve.

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I would not lose focus on the internal customers, which are the employees! I feel the many acquisitions and partnerships have put a lot of pressure on the "higher ups" and healthcare reform made it even more challenging but the only way to survive is to improve the relationship with your employees. Take care of the employees, they will take care of the clients. I would also improve the contracts obtained, not all business is good business or necessary. Some organizations have to be left leave alone. Too many acquisitions and partnerships can cause more money and stress than needed.

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Did i want to do customer service

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Face to face networking with providers. Many to most health care providers leave their patients lost band with little hope because the staff is not adequately trained to navigate the health care system.

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