Bigger isn't always better
Claims Processor (Former Employee) – Wilmington, DE – January 8, 2018
Started in January of 2008 when it was Blue Cross Blue Shield of DE, thought it would be a company I'd eventually retire from. The Highmark "merger" was hyped for months by management as something that was going to be a great thing & very beneficial to growing the BC/BS brand. It was far from it. Once Highmark took over, things quickly changed to being micromanged for your entire workday. For example, If you checked out one minute past your scheduled end of day time, you'd receive an email from your supervisor reminding you to leave on time.
They rarely do on-site training if you're not in the Camp Hill, PA office. It's done remotely over the phone. I was moved around from one line of business to another, to another, then back again, but still expected to maintain the same productivity standards. I mentioned this fact to my supervisor & the business analyst who was assigned to answer my questions on several occasions
Other than being fired in April 2017 & not leaving on my own terms, I don't regret no longer working for Highmark Blue Cross Blue Shield of Delaware one bit.