Hill Country Holdings, LLC Employee Reviews

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3.0
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Okay place to work when booming
Product Specialist (Current Employee) –  Houston, TXJanuary 31, 2018
Very up and down industry due to companies not being able to keep up with current trends and processes. Everything is still manual and very long to process orders customers get upset that it takes so long
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5.0
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Lax
Customer Care Advocate (Current Employee) –  New Braunfels, TXDecember 12, 2017
I have no complaints. Good atmosphere and mngmnt is helpful. They are flexible with getting time off but you need an extreme amount of patience for customer's w/ bad attitudes and short tempers
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1.0
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Big corporates bosses
Front Office Lead (Former Employee) –  OregonDecember 1, 2017
Too many chiefs, not enough Indians. Big wigs don't understand what is going on in the store so they can't help when they should. To get something approved it has to go through at least 3 people, if not more. Managers are breathing down your neck every second.
Pros
Good pay, hour lunches, Pto
Cons
Big corporate, not scheduled breaks
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3.0
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Fun place to work if you like working closely with families and children
Customer Service Associate (Former Employee) –  Canyon Lake, TXNovember 21, 2017
Reservation driven. Typically standing 6+ hours with no scheduled break time. Working in the main office you will be making reservations for families and working the gift shop area.
Cons
No breaks, no scheduled lunch time
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2.0
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A unfair work place......
Order Selector (Former Employee) –  New Braunfels, TXNovember 16, 2017
Do not work here place is a joke NO RAISE. when its time to get a raise there.They all ways delay. They only care about cutting staff and making you do the most you can for little or no pay raise.
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1.0
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Trust No One
Customer Service Representative (Former Employee) –  New Braunfels, TXOctober 18, 2017
I spent three years of my life learning as much as I possibly could to advance to the top. In the beginning things were amazing. The call center is an absolute train wreck and the current director cares about one thing, herself. The home office and Distrobution center are filled with amazing people and the CEO truly cares about his employees.
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2.0
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Demands of job not conducive to work/life balance
Manager (Current Employee) –  Washington StateAugust 14, 2017
You do have the opportunity to help people develop on a daily basis. Being a private equity company, executive interaction is consistent. Able to teach people how to grow their personal brand.
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5.0
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Great Work Place
Merchandise Manager (Former Employee) –  Temple, TXFebruary 2, 2017
Great Place to Work, Always Work to do, Exciting Projects and Meetings with the Team and Sales Team.. Putting New Furniture on the Showroom and Displays.
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4.0
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sales manager pflugerville, tx
Sales Manager (Former Employee) –  Pflugerville, TXJanuary 12, 2017
Hired by great management, sales driven professionals. Great training. Good incentives. Team structure well managed. Good group of people to work with. If you have a proven sales record, this is the company for you. If not, do not expect high rewards. Bonus structure is fair and achieved with hard work. I enjoyed my work and the people around me.
Pros
bonus structure, continued training, great sales team.
Cons
Work life balance
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2.0
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Not really trustworthy
Customer Service Representative (Former Employee) –  New Braunfels, TXSeptember 3, 2016
The company has promised employees starting salaries and then changed their minds. Annual raises are delayed multiple times and the evaluations are almost purposely unfair to avoid rewarding employees with dollars. When I first starting working there, HR didn't really even know some of the Texas State Employment laws, so might want to keep an eye on that department. Fast turnover in upper management makes it difficult to keep up with company atmosphere/requirements. A great place to pick yourself up, but probably don't want to stay too long.
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1.0
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No room for growth terrible choice in management
Front Desk Clerk (Former Employee) –  Houston, TXJuly 3, 2016
Starting pay is pretty decent. There is no room for internal growth as they hire non-experienced management off of the street. HR heavy company, although they never fix the issues at hand. Customers are almost always given promises that the company won't keep. If you're looking for a job that allows time to be spent with your family, this isn't the place for you. This company is not family oriented.
Pros
Pay
Cons
Management
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5.0
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Intense Fast paced environment
Marketing Coordinator (Current Employee) –  San Antonio, TXAugust 25, 2015
Fast paced environment but a good place to learn. Management is supportive in any project at hand. Company needs more hands on staff to take care of the requests coming in.
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Overall rating

2.8
Based on 13 reviews
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Ratings by category

2.8Work/Life Balance
3.3Compensation/Benefits
2.7Job Security/Advancement
3.1Management
2.6Culture