Front Office Lead (Former Employee) – Oregon – December 1, 2017
Too many chiefs, not enough Indians. Big wigs don't understand what is going on in the store so they can't help when they should. To get something approved it has to go through at least 3 people, if not more. Managers are breathing down your neck every second.
Customer Service Representative (Former Employee) – New Braunfels, TX – October 18, 2017
I spent three years of my life learning as much as I possibly could to advance to the top. In the beginning things were amazing. The call center is an absolute train wreck and the current director cares about one thing, herself. The home office and Distrobution center are filled with amazing people and the CEO truly cares about his employees.
Hired by great management, sales driven professionals. Great training. Good incentives. Team structure well managed. Good group of people to work with. If you have a proven sales record, this is the company for you. If not, do not expect high rewards. Bonus structure is fair and achieved with hard work. I enjoyed my work and the people around me.
bonus structure, continued training, great sales team.
Sales (Current Employee) – Brownsville, TX – November 8, 2016
The training is awesome. You get hired and then straight to training. Fast paced .The money is there if you want it. They really give back to the community. They have free beds for kids in need. They have sales that require a donation to qualify. That's awesome! You want 20%off then give $20 for Breast cancer,kids,and veterans etc!
Company bbq at the Island!, discounts on furniture WOW!
Customer Service Representative (Former Employee) – New Braunfels, TX – September 3, 2016
The company has promised employees starting salaries and then changed their minds. Annual raises are delayed multiple times and the evaluations are almost purposely unfair to avoid rewarding employees with dollars. When I first starting working there, HR didn't really even know some of the Texas State Employment laws, so might want to keep an eye on that department. Fast turnover in upper management makes it difficult to keep up with company atmosphere/requirements. A great place to pick yourself up, but probably don't want to stay too long.
Front Desk Clerk (Former Employee) – Houston, TX – July 3, 2016
Starting pay is pretty decent. There is no room for internal growth as they hire non-experienced management off of the street. HR heavy company, although they never fix the issues at hand. Customers are almost always given promises that the company won't keep. If you're looking for a job that allows time to be spent with your family, this isn't the place for you. This company is not family oriented.