Fun and interesting but very stressful
Customer Service Rep 1 (Former Employee) – Marion, IA – October 5, 2018
It was a fun and interesting but very stressful position. You are helping customers in the phone get balances , pay cc bills, transferring money from account to account . Unlocking customers on line accounts and closing accounts plus more ..all the while under constraints to answer the next call with out completing the first one so mistakes are possible and probable. That was the hardest part .. Fun part was talking and getting to know the customers when they called in
great people and customers
cold working environment and being rushed all the time .